Building Service Worker

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $16.00 per hour, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.


Job Description

POSITION OBJECTIVE

Custodial Services strives to provide high quality, customer service-oriented cleaning services to the university community. Building service workers provide routine and special cleaning services in campus buildings and residence halls, including restrooms, bathrooms, offices, classrooms, laboratories, and public areas. The nature and frequency of cleaning is performed according to Custodial Services' Quality Control Program.


ESSENTIAL FUNCTIONS

1. Dust all flat and vertical surfaces and windowsills daily. Dust all surfaces including desks, tables, chairs, file cabinets, windowsills, bookshelves, bookcases, walls, blinds, vent and radiator grills, ceilings, and light fixtures. (20%)
2. In restrooms, clean and disinfect sinks, toilets, clean mirrors, mop bathroom floors daily, and do showers, complete cleaning, twice weekly. Disinfect shower curtain. Police shower daily. Clean drinking fountains and emergency eyewashes, etc. Replenish all restroom supplies such as toilet paper, paper towels and soap; Request supplies in reasonable quantities, to avoid shortages and overstocking. Turn in vending funds. Clean interior glass and all types of furniture. (15%)
3. Spot clean walls, doors, partitions, switch plates, etc. Sweep, dust mop, wet mop, wax and spray buff floors. Vacuum, spot clean, and shampoo carpeting. Clean and replenish chalkboard, trays and erasers. (10%)
4. According to the assigned schedule: Shampoo furniture as needed. Clean washing machines, dryers, and common spaces in residential facilities daily, empty wastebaskets and recycling containers per procedures. Carry trash outside to pick-up locations. (10%)
5. Clean Venetian blinds, HVAC grills, handrails, elevator interiors and tracks, etc. Clean light lenses. (10%)
6. Assist in the coordination of an appropriate level of supplies to assigned buildings avoiding shortages, overstocking, and emergency orders. (10%)
7. Communicate daily with supervisor to report achievements, progress, and problems. Actively seek out and suggest improvements to operations. During the course of the daily work shift, report any quality control issues or problems identified in the building to the supervisor, and if possible, make appropriate recommendations to solve the matter. Recognize when assistance, training, and direction are needed so that work objectives are accomplished in a safe, complete, efficient, and timely manner. Alert the supervisor to these situations and assist as needed. Turn off lights in unoccupied rooms, lock doors, in all rooms except classrooms, and secure all windows. (15%)

NONESSENTIAL FUNCTIONS

1. Keep assigned custodial closets clean and neat. Keep track of all equipment assigned to the building. Ensure that equipment is maintained in proper condition, and promptly turn equipment in for repair when needed. Assist co-workers in other areas and buildings when necessary; assist security and maintenance staff during emergencies. Within assigned buildings, ensure that the university's recycling programs are carried out. Identify areas where building occupants are not properly recycled and report it to the supervisor. Ensure that all university safety procedures are followed within the cleaning group Follow university safety procedures; use appropriate safety gear; use caution when mixing chemicals and operating electrical equipment; immediately report any accidents and injuries to supervisor. Be responsible for keys¿ turn in key ring after shift. Identify and promptly report problems requiring Security or Maintenance assistance to supervisor. Cooperate with Security at all times and assist as needed in emergencies. Shovel snow from building entrances and steps in emergencies. Duties not restricted to those mentioned. May be assigned other duties as required. (10%)
2. Perform other similar duties as assigned. (1%)

CONTACTS

Department: Daily contact with colleagues to maintain workflow.

University: Occasional contact with staff outside of Student Affairs to exchange information.

External: Limited or no contact with outside customers to exchange information.

Students: Daily contact with students at all levels to exchange information.


SUPERVISORY RESPONSIBILITIES

This position has no permanently assigned staff.


QUALIFICATIONS

Experience: 3 years of experience required.

Education: High school education required.


REQUIRED SKILLS

1. Must be able to read and follow instructions.
2. Must be familiar with the proper use of cleaning tools, supplies and safety equipment.
3. Must be able to work both independently and as part of a team.
4. Must be able to pass the required physical examination.
5. Must be able to lift and carry up to fifty pounds; engage in frequent walking, standing, bending, stretching, and stair climbing; and operate power equipment such as high-speed buffers or auto-scrubbers.
6. Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
7. Ability to meet consistent attendance.
8. Ability to interact with colleagues, supervisors, and customers face to face.

WORKING CONDITIONS

Must be able to lift and carry up to 50 pounds; engage in frequent walking, standing, bending, stretching, and stair climbing; and operate power equipment such as high-speed buffers. Must be able to pass the required physical examination. The working environment may have occasional exposure to potential biological hazards. Typical shifts are 8 a.m. to 4 p.m., 5 p.m. to 1 a.m. or 10 p.m. to 6 a.m. or assigned shift. Overtime and emergency hours may be required. The university is a non-smoking environment.


EEO Statement

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Reasonable Accommodations

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at View phone number on click.appcast.io to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.


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