Orders Coordinator

Job Description

Job Description

Overview

Adoration Home Health is currently seeking a full-time Orders Coordinator for our home health operations across the country. The Orders Coordinator is responsible for submitting physician orders for signature; and making every effort to ensure physician signature is obtained in a timely manner. Submits notification of missed visits and discharge summaries to the physician/facility.

Our comprehensive benefits include:

• Medical, dental and vision insurance
• Tuition reimbursements and discounts
• Paid time off
• 401(k) retirement plan
• Flexible Spending Account (FSA)
• Employee discounts

Responsibilities

• Contacts physician offices by phone or fax to follow-up on outstanding orders
• Maintains a list of physicians who prefer to be contacted by the marketing staff; provides orders to the marketing staff to deliver to those physicians; and assists the marketing staff in maintaining a log of outstanding orders for his/her assigned physicians
• Notifies the appropriate manager when it’s identified that the wrong physician has been listed on an order; makes corrections in the computer once the correct physician’s name has been provided and resubmits the order to the correct physician
• Prints and submits Plan of Care Summary to patients in a timely manner
• Submits notification of missed visits to the patient’s physician in a timely manner and payer source, when required by the payer
• Submits discharge summaries to physicians in a timely manner
• Assists with answering the telephone in a timely and courteous manner, transferring callers to the appropriate department/person
• Takes messages as needed and delivers to the appropriate individual in a timely manner
• Observes confidentiality and safeguard all patient related information
• Notifies Supervisor of problems in a timely manner and works to help provide solutions
• Completes ongoing education requirements and demonstrates ongoing competency in required areas
• Other duties as assigned

Qualifications

• High school graduate or GED
• Minimum of six (6) months experience in an office setting, preferably medical office related
• Medical terminology, preferred
• Proficient knowledge of the framework, organization, and function of home care
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor