Account Associate - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: License Paid by AgencySimple IRAHealth insuranceOpportunity for advancementPaid time offTraining & developmentBonus based on performanceCompetitive salaryFlexible schedule ABOUT OUR AGENCY: I opened my agency in 2005 and currently lead a close-knit team of three. State Farm has been part of my life for a long time, my father was a State Farm agent, and after working in State Farm Claims myself, I knew I wanted to follow in his footsteps and eventually open an agency of my own. I’m a proud graduate of the University of Alabama, married, and have three children and one grandson. Outside of work, I love spending time outdoors and being in nature. Giving back is important to us, and our agency looks for opportunities to support the community throughout the year. We’ve partnered with other local businesses on events and fundraising efforts benefiting women affected by domestic violence. Our agency offers health benefits, a Simple IRA retirement plan, standard paid holidays, and licensing costs paid up front. We also prioritize work-life balance and do our best to provide flexibility and accommodate scheduling needs when necessary. Our office is fun, lively, and genuinely a place where people enjoy coming to work and spending time together. I’m looking for someone who is self-motivated, driven, and understands that great results come from putting in the work. If you’re willing to take initiative, work toward ambitious goals, and want to be part of a close-knit team that enjoys what they do, we’d love to meet you. ROLE DESCRIPTION: As Account Associate for Jimmy Stewart - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES: Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS: Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.