Operations Manager

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.

Please make an application promptly if you are a good match for this role due to high levels of interest.

Responsibilities

• Technician Team Management: Directly lead and support a team of approx. 12 field technicians as their primary point of contact for day-to-day needs
• Technician Development & Training: Identify individual skill gaps and create development plans to up-skill technicians over time
• Field Presence & Large Project Supervision: Be ready to work in the field any day as needed, supporting jobs, quality-checking work, or stepping in when the team is short-handed
• Operational Readiness & Supply Management: Develop and maintain load plans for each truck so technicians depart with all required supplies and materials
• Quality, Process & Team Communication: Monitor and evaluate technician performance in the field, providing timely feedback and development opportunities
• Supply & Demand Management: Ensure proper scheduling and routing daily

Qualifications

• Division Owner - Responsible for the daily operations of the division
• Management Experience: 2–5 years managing field technicians in a service-based trade such as carpet cleaning, restoration, property maintenance, HVAC, pest control, janitorial, or similar home/commercial services preferred
• Coach, Developer, and Accountability Partner - Proven ability to coach, develop, and hold people accountable; has built teams, not just supervised them
• Strong Communicator xhyhwjd & Self-Starter
• Field-Ready & Flexible - Physically capable of working in the field any day alongside the team; this is not a desk job. Comfortable with early starts and flexible scheduling based on job demands

Compensation & Benefits

Base Salary: $80,000k+

Bonus Incentives: Quarterly bonus based on division performance

Benefits:

• Health insurance stipend reimbursement ($350/monthly)
• 401(k) participation
• 15 vacation days
• 6 paid holidays
• 6 sick days