Hall Director
University of Michigan
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Department Summary: Michigan Housing is an actively engaged unit within Student Life Auxiliary Services within the Division of Student Life. M Housing serves approximately 11,500 students; 9,100 undergraduate and 2,400 graduate and professional students and their families. Although first-year students are not required to live on campus; historically 96-98% of all new first-year students choose to live on. Currently, the M Housing portfolio consists of 19 residential facilities that include traditional residence halls, apartments, and other living options located in communities on north and central campuses in Ann Arbor. In partnership with Michigan Dining, there are 9 dining halls and 9 retail operations embedded within the residence halls that serve approximately 4 million meals per year. Beginning Fall 2024, M Housing partnered with other units and departments within Student Life to support the residential experience for approximately 25 U-M students on the Marygrove campus, located in Detroit. In Fall 2026, five new residence halls housing 2,300 undergraduate students and a new 822-seat dining facility will open to continue M Housing's strong tradition of providing affordable housing options and services for U-M students. In addition to supporting the academic mission of the University, M Housing creates and sustains diverse learning-centered residential communities that ultimately enhance the residential experience. Position Summary: Residence Education's mission is to foster the academic, cultural, intellectual, personal and social development and to create a safe, inclusive and respectful community in which a student, and all members, can thrive. The Hall Director position is essential to the core mission of Michigan Housing. Hall Directors provide leadership to the residential operations in a way that maintains positive, multicultural, and learning-centered communities. The Hall Director collaborates with other building staff in the opening and closing of the building, conducts crisis intervention and response, which includes communication and promotion of University policies and procedures, amongst other responsibilities. There is a possibility that the Hall Director will work directly with a co-Hall Director. Potentially, more than one Hall Director position will be filled with this posting. Position offers may occur prior to the end date of this posting. Please use your cover letter to outline your interest and experience, including specific populations: all women, first year, upper division, graduate and professional, etc. Applications to this posting will be reviewed on a rolling basis. Responsibilities* 40% Supervision Select, train, supervise, and evaluate up to 45 student leaders in a collaborative residence hall or apartment community team environment housing 200-1,300 residents. Coordinate weekly staff meetings that update and reinforce training objectives, and intentionally focus on individual and staff development. Foster an environment that supports student safety and security. Serve as a member of the Residence Education Full-Time Professional Staff Leadership Team in providing consistent supervision of resident student staff. 25% Administration: Co-manage student residences housing 200 - 1,300 residents, potential to: collaborate with facilities services, dining services, living learning communities, building security, contracts and assignments, information technology, and other campus partners. Collaborate with Leadership Team members to open and close the halls. Make recommendations for facility upgrades and room designations. Responsible for reconciling Programming & Training operational budgets averaging $2,500. Participate in departmental and division-wide committees. Participate and/or lead weekly meetings, including building, resident staff, leadership team, and one-on-one meetings with supervisor. Prepare periodic and annual reports. Serve as a point-person to make referrals and provide resources and referrals for students and support network persons as appropriate. 20% Crisis Response: Participate in a rotating duty schedule, providing on-call/on-duty emergency and crisis response for students and family members for an area that houses approximately 4,500 students. Provide facilitation for conflict resolution issues, assist students and refer students to appropriate University and community resources. Provide in-person response to critical incidents and maintain on-going student follow-up until reasonable care is provided. Promote, encourage, and reward student learning, academic success, and co-curricular participation. Hold meaningful one-on-one and small group resident interactions to engage and develop community, educate about restorative practices, and support inclusion and belonging in the community. Advise and support Housing student groups, including Hall councils. Communicate and promote University policy and procedures including the Community Living at Michigan (CLAM), the Statement of Rights and Responsibility, and the Housing Student Conflict Resolution process. Demonstrate and promote restorative practices throughout the residential communities. Support student learning through the conduct and conflict resolution process. Required Qualifications* Master's degree in Student Affairs, Higher Education, College Student Personnel, or related field, or an equivalent combination of education and experience. Minimum of 1-Year graduate or professional experience in Student Life. At least 6 months of supervisory experience. Effective verbal and written communication skills are necessary. Demonstrated ability to work autonomously, as well as collaboratively as part of a larger team is necessary. Successful experience facilitating community building in a diverse, student learner-centered environment is expected. Work Authorization: Must be legally authorized to work in the United States without company sponsorship. Desired Qualifications* 1 year live-in residence hall experience. The ability to multitask in the face of competing demands is preferred. Administrative, budget reconciliation and supervisory experience is preferred. The ability to be a consensus builder and make decisions in a timely manner. Strong interpersonal communication skills, both written and oral, in working with diverse populations of students and staff. The ability to maintain open dialogue with students and staff as well as the ability to nurture an atmosphere of collegiality, inclusiveness, shared responsibility and collective accomplishment. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Additional Information This role may have reporting obligations under Title IX and Clery. Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas. Selected candidates whose start date is 4/1/2026 or after, will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified. Salary may vary depending on qualifications, experience, and education of the selected candidate. Position Responsibilities Criteria (leadership and behavioral qualities expected in this position): Demonstrated professional commitment to diversity and a solid understanding of and appreciation for cultural and individual differences. Demonstrated ability to exhibit excellent communication, interpersonal, and organizational skills. Demonstrated ability to problem solve and be adaptable in a fast-paced environment. Demonstrated ability to manage multiple priorities and navigate change effectively. Financial/Budgetary Responsibility: The Hall Director is responsible for Programming and Training budgets averaging $10,500 Working Conditions: This position is not eligible for remote or hybrid working schedules. Some evenings and weekends are required. Salary: 12 months/$47,476 and 2 bedroom furnished apartment Physical Requirements: May need to move packages of up to fifty pounds to and from various areas in the community, including shelving units, package storage locations, and mailrooms. The incumbent is required to travel around campus to engage with direct reports, campus partners and students. Direct Reports: The Hall Director may supervise up to 45 student staff. Union Affiliation This position is included in the bargaining unit represented by University Staff United, AFT Local 284, AFL-CIO, which represents Employees in all matters with respect to wages, benefits, hours and other terms and conditions of employment. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. #J-18808-Ljbffr
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