Client Specialist Key

About Us Talbots is a leading omnichannel specialty retailer of women’s clothing, shoes and accessories, known for modern classic style, quality craftsmanship and gracious service. Founded in 1947, we focus on inclusive sizing and building relationships with customers, associates and communities. What We Offer Growth opportunities: tools to develop and advance beyond this role. Comprehensive benefits for full‑time and eligible part‑time employees. Generous merchandise discount: 50%, 60% and 70% off Talbots and Haven WellWithin. Other perks: referral incentive program, discounts on travel, shopping, concerts and more. What We Value Win as a team and celebrate each other’s success. Encourage creativity, innovation and smart risk‑taking. Build relationships by serving and delighting customers. Act with integrity, transparency, candor and respect. Respect, honor and value diversity and contribute to an inclusive culture. Embrace community and bring positive change. Who You Are Driven to create, build and cultivate customer relationships and community prospects. Strong ambition and passion for achieving goals individually and as part of a team. Cooperative, adaptable and able to work in a diverse environment. Passionate about selling and seeks organized ways to attract new traffic. Excellent written and verbal communication skills, high integrity. Strong planning and organizational skills; proactive in contacting clientele. Professional, assertive, friendly, capable of independent decision‑making. Technologically adept with POS, computer, iPad or handheld systems. Available at least 20 hours per week; flexible schedule including evenings, weekends and holidays. Comfortable with ladders, regular movement, standing, bending, reaching, stretching and lifting up to 40 lbs. What You’ll Do Create a culture of hospitality through exceptional customer experiences and lasting relationships. Support service enhancers and actively use Concierge. Achieve sales and service metrics: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards, etc. Plan and prioritize tasks to meet customer and business needs. Understand customer needs with curiosity and confidence through intentional conversation. Educate customers on current products and fashion trends to inspire wardrobe decisions and build trust. Participate in community/store activities that promote the Talbots brand. Occasionally lead or supervise associates, open or close the store, and represent the brand image professionally. Location Store 00102, Louisville, KY 40222 Position Type Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact View email address on click.appcast.io. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation. #J-18808-Ljbffr