Bartender / Hourly + Tips

Description

About Buccan & Imoto

Buccan and Imoto, two celebrated concepts from acclaimed Chef Clay Conley, are coming to Coral Gables, bringing with them the culinary excellence and vibrant energy that have made them staples in Palm Beach. Buccan offers its signature bold, globally inspired American cuisine in a lively, upscale atmosphere centered around a dynamic open kitchen and a refined small-plates menu designed for sharing. Just steps away, Imoto-meaning "little sister" in Japanese-presents an intimate, elevated take on Pan-Asian cuisine, including sushi, sashimi, and wok-fired dishes in a sleek, moody setting. Together, these two concepts redefine dining in Coral Gables, blending sophistication, creativity, and a passion for exceptional hospitality.

Position Overview

The Bartender is responsible for supporting the seamless operation of the bar through excellent product knowledge, consistent execution, strong sales skills, and sincere hospitality. This role ensures that every drink served meets Buccan standards while cultivating an engaging, polished, and inviting guest experience. The Bartender also upholds operational excellence, cleanliness, and compliance with all bar-related procedures and policies.

Key Responsibilities

Guest Experience & Service

• Provide maximum level of guest service according to expectations outlined in the training manual and Sequence of Service.
• Use soft-sell and recommendation techniques based on thorough knowledge of cocktail, food, and wine menus.
• Promote a friendly, polished, and efficient experience at all times.
• Build rapport with regulars and first-time guests alike, using tailored hospitality.
• Respond quickly and positively to changing guest needs.

Bar Operations

• Prepare the bar for service prior to pre-shift and attend all pre-service meetings.
• Maintain cleanliness and organization of workstations and the entire bar area.
• Ensure bar is fully stocked at all times and maintain accurate par levels; communicate supply needs to management.
• Execute drink orders accurately, consistently, and in accordance with defined recipes and portion standards.
• Perform opening and closing duties as assigned.
• Monitor and follow all liquor control procedures and licensing regulations.

POS and Financial Responsibilities

• Ring in all orders accurately using Toast POS; no drinks or items served without proper entry.
• Maintain accurate financial records of shift including comps, voids, and guest notes.
• Check identification for guests under 30 and follow alcohol service compliance protocols.

Compliance & Cleanliness

• Adhere to daily and weekly cleaning checklists.
• Maintain a high standard of personal hygiene and full, correct uniform at all times.
• Treat company property with care and attention.
• Stay up to date on legislation regarding health, hygiene, and licensing laws.

Team Contribution

• Collaborate with the bar team, floor staff, and kitchen to ensure a unified and smooth service.
• Assist fellow team members when needed.
• Complete all assigned side work thoroughly and consistently.
• Communicate any guest issues or service challenges promptly to management.

Requirements

Qualifications

• Ability to read, speak, and understand English clearly.
• Knowledge of basic arithmetic and portioning.
• Excellent memory, organizational skills, and attention to detail.
• Physical ability to lift up to 50 lbs., stand for extended periods, and navigate a fast-paced environment.
• Proficient in Toast POS or willing to be trained.
• Able to remain calm under pressure and provide warm, attentive service.
• Able to climb stairs and bend/reach for stocking and setup.