Commercial Pest Control (Route Manager)- We Train You!

Overview Join Our Team as a Commercial Pest Control Technician! Sprague Pest Solutions is looking for a dynamic Route Manager to manage a dedicated route of commercial clients, providing pest control and inspection services according to established standards for timeliness and quality. The position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually enhance client satisfaction and business operations. What You’ll Do Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner. Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests. Partner with client and technical specialists to solve complicated pest problems. Provide proactive, knowledgeable guidance to customers, communicating options and recommendations for managing new or complex pest problems. Provide uncompromising service, aiming to exceed client expectations in every interaction. Respond quickly and professionally to client complaints and service requests. Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services. Drive and maintain a clean, safe, and well‑organized company service vehicle according to Sprague and DOT standards. Maintain proper inventory of tools, equipment, and materials in the company vehicle. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add‑on services, products and equipment, and logging leads for the sales team. Why You’ll Love It Maintain a clean, safe, and well‑organized company service vehicle and drive it with pride. Keep the vehicle stocked with all tools, equipment, and materials needed to tackle any pest challenge. Engage in regular training sessions to earn certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Benefits Health, Vision, Dental Insurance within 30 days of hire. 401(k) after 1 year, with 100% match up to 3% plus 50% match up to 6%. Paid time off: Sick time available from day 1, holiday and vacation time after 90 days. Childcare assistance and college savings plan. Requirements Professionalism: Friendly and professional demeanor with a commitment to delivering uncompromising service. Problem‑solving skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must Haves High school diploma or equivalent. Valid Driver’s License and satisfactory Motor Vehicle Record. 2+ years’ experience in route sales, facilities management, janitorial service, landscaping, or environmental services, AND/OR 2+ years’ experience in customer service, sales, retail, or hospitality roles. Attention to detail and high standards of work quality. Hunger for knowledge and professional development. Competitive approach to both individual and team performance. Nice To Haves 2+ years’ experience in pest control, landscaping, agriculture, or food production. Pest control, industrial, or safety certifications. Pre‑Hire Screening Requirements 5+ years satisfactory motor vehicle record. Criminal background check: Federal, State, County. DOT physical with 5‑panel drug screen. Position Summary The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. Essential Duties And Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner. Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests. Partner with client and technical specialists to solve complicated pest problems. Provide proactive, knowledgeable guidance to customers, communicating options and recommendations for managing new or complex pest problems. Provide uncompromising service, aiming to exceed client expectations in every interaction. Set up, monitor, and tear down equipment for new installations and specialized treatments. Respond quickly and professionally to client complaints and service requests. Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner. Drive and maintain a clean, safe, and well‑organized company service vehicle according to Sprague and DOT standards. Maintain proper inventory of tools, equipment, and materials in company vehicle. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add‑on services, products and equipment, and logging leads for the sales team. Qualifications And Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate effectively verbally and in writing with customers, peers, and managers. Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines. Ability to adapt quickly and work effectively in varying environments and job site conditions. Ability to perform effectively with minimal direction, self‑direct work, and to elevate problems to manager where appropriate. Attention to detail and ability to recognize and correct errors and inconsistencies. Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company’s objectives and values. Proficiency in computer software and systems including, but not limited to, Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web‑based portals; ability to learn new software quickly. Salary $22‑28/hour (depending on experience) plus performance bonus and commission. All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke‑free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #J-18808-Ljbffr Sprague Pest Solutions