Parking Cashier Birmingham Shuttlesworth Airport

Parking CashierAt Reimagined Parking, we believe great people drive great results. That's why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are looking for an organized and detailed oriented individual to work in a Parking Cashier position. The Cashier is responsible for operating a designated parking location by accurately performing cash and electronic transactions while delivering exceptional customer service. This role ensures proper ticket handling, secure cash management, and a clean, safe, and welcoming environment for all guests. The Cashier works closely with team members and management to ensure compliance with cash-handling procedures, safety standards, and company policies while consistently exceeding customer and client expectations.Key ResponsibilitiesAccurately process cash, credit card, and other payment transactionsMaintain organized cash drawer and tickets at all timesPrepare cash control and summary sheets neatly and accuratelyReport all cash overages and shortages promptlyEnsure adequate change is available throughout the shiftComplete shift and daily reconciliations of receipts, cash, and chargesPerform revenue drops following location-specific proceduresSecure all funds and control documents in deposit bags prior to depositGreet and depart guests in a friendly, courteous, and professional mannerProvide exceptional customer service by being pleasant, helpful, and solution-orientedResolve customer complaints quickly and efficiently, escalating when necessaryAnswer guest questions and provide clear information regarding parking proceduresCommunicate respectfully and professionally with guests, clients, and teammatesIssue and/or collect visitor parking ticketsMatch visitor ticket forms when original tickets cannot be locatedAssist guests entering or exiting the propertyAnswer telephone calls promptly and courteously, when requiredMaintain a clean, orderly, and safe cashier booth and surrounding work areaClean and organize the interior of the booth and booth windowsEnsure signage and equipment are clean and free of vandalism or graffitiWalk the parking lot to pick up trash and replace garbage liners as neededEnsure supplies are stocked, properly stacked, and organizedMaintain a safe and secure work environment at all timesLock windows and doors and secure cash if leaving the booth for any reasonReport all accidents, incidents, suspicious activity, or safety concerns immediatelyAdhere to all company policies, procedures, and safety standardsFollow Reimagined Parking dress code and grooming standardsEnsure punctuality and accurate timecard punches at the start and end of each shiftOther duties may change at any time with or without notice.Skills, Knowledge and ExpertiseExcellent customer service and interpersonal communication skillsAbility to communicate clearly and professionally with guestsStrong attention to detail and accuracyBasic math and cash-handling skillsAbility to learn quickly and make sound decisions in a fast-paced environmentPrevious cash-handling experience is an assetPrevious customer service experience preferredRequirements:Must be at least 18 years of ageMust successfully pass a background check, in accordance with company policy and applicable laws(US) Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E-Verify program to confirm employment eligibility.BenefitsJoin our team and enjoy an outstanding benefits package, including:(Full Time Only)Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.(Part Time)401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.Union:If this position is union-represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).