Operations Business Analyst

Operations Business Analyst

Support Banking Operations team in Lending processing system replacement with LoanIQ. Participate in design, requirements gathering for systems integration, data migration, reporting and testing. Facilitate development of the target operating model and document associated business processes. Collaborate with key program stakeholders in Operations, Technology, Enterprise Program Management, Front Office, Finance, Data Management, Credit Risk, Treasury, Operations Risk Management and Audit.

Responsibilities:

• Gather and document detail business requirements for LoanIQ configuration and integration.
• Participate in development of data migration strategy for the Loan System upgrade project.
• Formalize data migration mapping, including data cleanup and enrichment.
• Facilitate requirements gathering for Operations reporting and Controls.
• Participate in test cases collection and testing for various components of the ecosystem, including migration.
• Facilitate regular meetings with Stakeholders to address risks and issues related to the program.
• Work closely with program teams and provide regular updates on the progress.
• Support go-live and post implementation activities.
• Share best industry practices leveraging past large system implementations.

Requirements:

• Bachelor's Degree with a minimum of 5 years of relevant business and change management experience.
• Proven record of leading and/or participating in a complex systems implementation and multicultural global banking environment.
• Strong Lending Operations product knowledge.
• Experience with LoanIQ deployment or enhancements projects.
• Strong communication and interpersonal skills, with ability to effectively engage with internal and external stakeholders.
• Excellent analytical and problem-solving skills.
• Hands-on SQL experience is a plus.