Bilingual Call Center Banking Representative
$27 per hourFull-time
A-Line Staffing Solutions
Job Description
Job Description
NOW HIRING: Bilingual Banking Representative (Spanish/English) | Onsite
Pay: $27.00 per hour
Job Type: Full-Time | Direct Hire
Location: Rio Rancho, NM
Schedule Options
Option 1:
- Tuesday – Saturday: 9:00 AM – 6:00 PM
Option 2:
- Tuesday – Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 1:00 PM
Overview
A-Line Staffing is seeking a customer-focused Bilingual Banking Representative (Spanish/English) to help clients achieve their financial goals by providing exceptional service and recommending banking products and solutions that best meet their needs.
This position is ideal for candidates with experience in banking, financial services, call centers, retail sales, customer service, or telephone sales. Successful candidates enjoy building relationships, identifying customer needs, and helping clients find solutions that improve their financial well-being.
Responsibilities
- Build and strengthen customer relationships through exceptional service
- Identify customer needs and recommend appropriate banking products and services
- Open and maintain checking and savings accounts
- Discuss and assist with credit cards, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and loan products
- Respond to customer inquiries and resolve concerns professionally
- Educate customers on available banking solutions
- Make referrals to specialized banking partners when appropriate
- Quote rates, terms, and banking programs
- Maintain compliance with banking policies and procedures
- Utilize technology and available resources to deliver a positive customer experience
Required Qualifications
- Fluent in both Spanish and English (Required)
- Minimum 1 year of sales, upselling, or cross-selling experience
- Strong customer service and relationship-building skills
- Ability to identify customer needs and recommend solutions
- Ability to work weekends and scheduled holidays as required
- Comfortable receiving coaching, feedback, and ongoing training
Preferred Qualifications
- Banking experience
- Financial services experience
- Call center experience
- Telephone sales experience
- Retail banking experience
- Customer service experience in a goal-driven environment
Why Apply?
- Direct Hire Opportunity
- Competitive Pay - $27/hour
- Stable Financial Services Career
- Professional Growth Opportunities
- Ongoing Training and Development
- Team-Oriented Environment
If you are bilingual in Spanish and English and enjoy helping customers while building a rewarding career in financial services, we encourage you to apply today or contact recruiter:
Alliston Brown
Vacancy posted 5 hours ago
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