Service Foreman

Service Foreman

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back.

At Truck Centers, Inc., our Service Foreman isn't just a shop leader—they're a mentor, problem-solver, and key partner in keeping our customers on the road. As a family-owned company, we take pride in fostering a supportive, team-focused culture where every member has the opportunity to grow and succeed. In this role, you'll combine your technical expertise with leadership skills to guide technicians, ensure quality repairs, and uphold the values of safety, empathy, and excellence that define who we are.

This position will work Monday-Friday, day shifts.

What You'll Do

• Lead and mentor technicians by offering guidance, support, and opportunities to grow their skills.
• Set the standard with strong work habits, attention to detail, and a commitment to producing high-quality work.
• Keep the team connected by holding weekly huddles to share updates, provide feedback, and discuss shop operations, safety, and cleanliness.
• Ensure compliance with company and OEM policies while documenting findings and communicating next steps with management.
• Support learning and development by providing product updates and technical training.
• Oversee repair progress through our Dealer Management System, ensuring jobs stay on track and communicating proactively with dispatch.
• Serve as a liaison between technicians, service admin staff, and customers to keep operations running smoothly and minimize delays.
• Communicate with customers requiring technical expertise, providing updates with clarity and professionalism.
• Monitor shop tools and facilities to ensure everything is safe, clean, organized, and compliant with Elite Support standards.

Qualifications

• 3+ years of experience in a diesel or truck repair environment
• Strong mechanical knowledge of heavy-duty trucks and diesel systems
• Excellent communication, problem-solving, and organizational skills
• Deep commitment to delivering high-quality work and prioritizing safety in fast-paced environments
• Proficient with repair order systems and service management software
• Fundamental welding and fabrication skills
• Ability to lead by example and maintain a productive, team-oriented environment

Certifications/Licenses Needed

• Valid Driver's License and ability to meet insurance requirements; Class A CDL with air brake endorsement is highly preferred
• HVAC certification required
• Willingness to obtain a minimum of 50% DTNA expert-level certifications is required
• Cummins IS engine training required; other manufacturer credentials are strongly recommended

What We Offer

Pay Range: $52,332.80 - $78,499.20 per year with incentive eligibility.

• 401(k) with company match
• Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program
• Company paid uniforms
• Company paid boot allowance

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.