Relationship Team Manager, Creator & VIP

The Role: This is a manager-of-managers role. Your Creator Management and VIP Management Team Leads own their own groups of Creator Managers and VIP Account Managers, each responsible for the retention, engagement, and monetization of a dedicated base. You are accountable for their combined production and revenue, for the quality of the leaders running them, and for the standards and processes both sides operate to. You’ll work directly with the founders and leadership team, cross-functionally across Marketing, Product, Operations, and Finance, and will personally own MyPrize’s most strategic creator, game provider, and brand relationships. What you will do at MyPrize: Lead the Team Leads: Set goals, cadence, and standards for your Creator and VIP Team Leads. Coach them on how to coach, run structured one-to-ones and performance reviews, and hold the bar on hiring, onboarding, and ramp across both groups. Own the Revenue Number: Carry the combined creator and VIP revenue goal. Review dashboards and reports to know where each team, lead, and individual stands, and step in with a plan before a gap becomes a quarter. Deploy Resources Against Data: Read the data to direct your teams’ time, incentives, and reinvestment budget into targeted pockets of opportunity, whether a softening creator segment, a lapsing VIP cohort, or an underperforming room. Creator Portfolio Growth: Through your Creator team, grow the live-streaming portfolio: source and close net new creators, expand content output and streaming frequency, and retain and grow existing creators through better schedules, incentives, and revenue opportunities. VIP Value Growth: Through your VIP team, drive retention, engagement, and monetization across dedicated player bases with disciplined coverage models, contact cadences, and reinvestment decisions that hold up to scrutiny. Partnerships & Commercial Negotiation: Own day-to-day game provider and aggregator relationships. Negotiate promotions, exclusive content, and commercial terms, and coordinate swift launches of new game studios across internal teams and external partners. Process, Systems & CRM: Build the scalable systems both teams run on, share best practice across Team Managers, and keep the creator, partnership, and VIP CRM accurate at every stage of the pipeline. Reporting & Market Intelligence: Deliver structured reporting and insight to leadership, and stay on the pulse of creators, streaming, social commerce, prediction markets, and competitor creator and VIP programs across US and international markets. What you bring to MyPrize: 5+ years in creator management, VIP or account management, partnerships, or business development within high-growth consumer technology or gaming, including experience managing managers or team leads. Proven track record leading high-productivity outbound, account management, or customer facing teams to revenue and productivity targets. Excellent coaching and communication skills, with the ability to develop leaders, not just individual contributors. Strong quantitative skills: comfortable evaluating commercial terms, creator economics, revenue share structures, reinvestment rates, and partnership profitability. Ability to read data trends, build processes from them, and deploy resources against the opportunities they reveal. Strong commercial instincts with experience negotiating promotions, revenue share agreements, and strategic collaborations. AI fluent, using modern AI tools and LLM driven workflows to improve productivity, research, outreach, organization, and operational execution. Ability to operate with urgency and precision in a rapidly evolving, high-growth environment, managing multiple concurrent priorities without compromising quality. Genuine passion for gaming and a willingness to become the in-house expert on your teams’ products. Gold Stars: Experience in free-to-play gaming, streaming, daily fantasy sports, or social casino industries. Existing relationships with live-streaming creators, game studios, aggregators, or influencer agencies. Experience building a creator or VIP function from an early stage rather than inheriting a mature one. Benefits and Perks: Remote-first company with hybrid offices in NYC & Miami Equity 401K Comprehensive insurance plans: Health, Dental, and Vision #J-18808-Ljbffr