Training & Onboarding Coordinator - West Englewood
Serenity Home Health Care
Training and Onboarding Coordinator - Bilingual Spanish Job Summary
Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.
Responsibilities
Welcomes Individuals, clients, applicants, and caregivers to the company.
Trains and completes all admissions, paperwork and enters it digitally.
Schedules appointments for consultations and Intake procedures.
Answers phone and email inquiries.
Addresses any clients, applicants, caregiver complaints or concerns professionally
Performs clerical work, such as filing, copying, or faxing.
Participates in the distribution of bi-weekly checks
Complies with the regulations and policies of the company.
Perform other job-related duties as assigned.
Required Skills/Abilities
Bilingual Spanish (read, speak and write)
Strong affinity for customer service.
Excellent organizational and time-management skills.
Great communication skills.
Proficient computer literacy.
Education and Experience
High school diploma or equivalent.
24hrs Online Caregiverlist training certificate
Past experience in intake or medical office administration.
Physical Requirement
Prolonged period of sitting at a desk and working on a computer Monday - Friday
9AM - 5PM
Vacancy posted 6 hours ago
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