Hospice Care Consultant

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to provide the highest quality support to patients and families throughout their end-of-life journey. Our mission is to deliver personalized care that radiates compassion and preserves dignity for all we are honored to serve. We focus on caring for the whole person with expert medical care, pain management, emotional and spiritual support, and resources for families and caregivers. About the role: The Hospice Care Consultant provides education and raises awareness of the hospice benefit with a primary focus on developing and maintaining relationships that provide access to eligible patients for hospice services. Job Responsibilities: Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget. Initiates marketing and promotional initiatives to achieve budgetary volume projections. Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections. Establishes and maintains positive working relationships with current and potential referral sources. Educates facilities, families, and the community at large on the hospice benefit. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs. Supports care team in the field by gathering referral information, helping to obtain orders, and following up on pending referrals. Ensures annual education is completed and documented. Accounts for goals set by agency leadership including development of unique referral sources, territory growth, and achieving admission/census goals. Other duties as assigned. The above statements are representative of major duties and responsibilities and incumbents may be asked to perform tasks beyond those stated here. Job Qualifications: A bachelor's degree in Marketing, Business Administration, or related field preferred. At least two (2) years of experience in health care marketing, preferably in hospice care. Proficient in MS Office applications and ability to learn department and job-specific software systems. Demonstrate strong organizational skills. Demonstrate effective verbal and written communication skills. Demonstrate analytical skills when problem-solving. Demonstrate high attention to detail and a high degree of accuracy. CORE COMPETENCIES: Communication: Demonstrates knowledge to reply and receive information to and from others. Customer Service: Works with customers to assess their needs to meet or exceed requirements and expectations. Emotional Intelligence: Demonstrates the ability to manage oneself and interact successfully with others. Time Management: Demonstrates the ability to manage time productively and efficiently. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. All employment decisions are based on business needs, job requirements, and individual qualifications. Compensation and Benefits: Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals. Apply for this job Interested in building your career at Luminary Hospice? Get future opportunities sent straight to your email. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary and will not affect hiring decisions. Any information provided is confidential. As set forth in Luminary Hospice’s Equal Employment Opportunity policy, we do not discriminate on the basis of protected status under applicable law. Voluntary Self-Identification of Disability: Form CC-305, Page 1 of 1, OMB Control Number 1250-0005, Expires 04/30/2026. PUBLIC BURDEN STATEMENT: This survey is voluntary. Completion will not affect your employment opportunities. This form is used to comply with OFCCP requirements. #J-18808-Ljbffr