Audiology Assistant

Audiology Department Support

The ideal candidate will provide administrative and clinical support within the audiology department, assisting with patient communication, appointment scheduling, hearing-aid support, and overall department organization. The candidate should be professional, organized, detail-oriented, and comfortable working closely with patients and clinical staff in a fast-paced healthcare environment.

Responsibilities

• Answer incoming phone calls, return patient calls, and communicate professionally with patients.
• Schedule, reschedule, and coordinate audiology appointments.
• Review patient instructions and assist with general patient questions and requests.
• Request referrals and communicate patient messages and concerns to the audiologist.
• Scan, organize, and maintain accurate patient documentation and records.
• Process and organize invoices and other administrative documentation.
• Prepare hearing aids and related equipment for patient pickup.
• Charge hearing-aid devices and assist with basic hearing-aid logistics.
• Track hearing-aid orders and assist with order-related communication.
• Clean, organize, and restock audiology rooms and work areas.
• Order department supplies and maintain accurate inventory.

Job Location

7373 Perkins Rd Baton Rouge, LA 70808

Department

Audiology

Class

Part-Time

Basic Skills Required

Maintain organized and accurate patient information, referrals, orders, supplies, and invoices. Work collaboratively with audiologists and other clinical staff to support efficient department operations. Provide a professional, courteous, and positive experience for patients. Strong customer service and communication skills. Excellent organizational and time-management skills. Strong attention to detail and accuracy.

Additional Benefits

• Medical Insurance (Company pays 100% of employee only rate.)
• Dental Insurance
• Vision Insurance
• Retirement Plan
• Paid Time Off (PTO)
• 20% discount for selected services rendered at the Clinic