Valet/Bellman PT MUNICIPAL GRAND HOTEL

Job Description

Job Description

Valet/Bellman - Part Time - Municipal Grand hotel

Management Company: Midnight Auteur

Sector: Luxury Independent Hotel

Property Description: 44-rooms, a restaurant, two bars a pool and delicious cocktails from the founders of Death & Co and The Ramble Hotel

Reports to: Director of Rooms + Front Desk Supervisor

Pay: $16-$18 + TIPS + Benefits

About Midnight Auteur

Midnight Auteur was born from the successful partnership between The Ramble Hotel in Denver and Death & Co, which began almost six years ago when the storied bar opened its second location in the lobby of The Ramble Hotel. With a shared intention among founders to build and operate hotels that immerse guests fully and seamlessly between social spaces and retreat – offering a setting fit for both celebration and sanctuary – our new hospitality company was created. The cocktail anchored experience at The Ramble Hotel, one in which the lobby is interchangeable with the bar, resulted in numerous accolades and awards, including Esquire’s Best Bars in America in 2019, North America’s 50 Best Bars in 2022 and noted by Condé Nast Traveler as ‘the hotel for people who are sick of other hotels.’

As a company we hold a deep, and slightly obsessive, reverence for the all-day lobby bar, which is really the foundation of Midnight Auteur. We love the idea of immersing our team and our guests in a vibrant, celebratory experience that only a hotel lobby bar can appropriately capture. The community created and hospitality shared over a coffee or cocktail is something we’re passionate about, while remaining equally committed to providing a luxury respite for our hotel guests.

Altogether, the Midnight Auteur team is passionate about actively evolving hotel, cocktail and culinary culture, being a progressive and forward-thinking operator, and making a positive impact on its communities. We look forward to hearing from you!

Cheers!

Our Purpose

We create meaningful experiences and connect people through modern classic hotels, anchored by vibrant bars and restaurants.

Our Niche

We operate luxury, independent hotels. We aim to attract guests (and employees) who appreciate great design, food and drink – hosted within a vibrant environment, rich with local culture and accompanied by warm hospitality. 

POSITION PURPOSE

The Valet / Bellperson is the first and final impression of Municipal Grand. This role is responsible for creating a warm, confident, and memorable arrival and departure experience for every guest. From greeting guests with genuine hospitality to safely parking vehicles and assisting with luggage and special requests, this position plays a vital role in shaping the guest experience at our boutique hotel.

With the right attitude, professionalism, and personality, this position can be highly rewarding both personally and financially.

ESSENTIAL DUTIES & RESPONSIBILITIES

Own the front door and arrival experience by remaining at your assigned post and managing the front drive, vehicle flow, and guest arrivals and departures.

Valet park guest vehicles safely and efficiently, including manual transmission vehicles, while maintaining a clean driving record and adherence to hotel standards.

Assist guests with luggage during arrival, departure, and room moves, ensuring care and attention to guest belongings.

Greet guests warmly and complete established arrival and departure procedures, providing a gracious welcome and a fond farewell.

Deliver guest-requested items and in-room amenities promptly and professionally.

Maintain strong guest relations by staying informed about hotel offerings, local attractions, neighborhood highlights, and in-house events in order to confidently answer guest questions.

Maintain a polished, friendly, and professional demeanor at all times. A positive, solution-oriented attitude is essential.

Ensure the cleanliness and appearance of the entryway, front drive, sidewalks, and lobby windows, keeping all areas free of debris and clutter.

Communicate effectively with the Front Desk, Concierge, Housekeeping, and Management to ensure seamless service.

OTHER DUTIES

Work a flexible schedule, including morning or evening shifts (no overnight shifts), weekends, and holidays as needed.

Perform additional duties as assigned by management to support overall hotel operations.

JOB QUALIFICATIONS

Knowledge

High school–level mathematical aptitude and understanding of standard cash handling procedures.

Prior experience interacting directly with the public.

Strong understanding of basic customer service principles.