Billing Manager

Job Description

Job Description

We are looking for a Billing Manager to lead billing operations for a services environment that requires strong attention to detail in Minneapolis, Minnesota. This role combines team leadership, electronic billing oversight, and hands-on coordination with attorneys and internal partners to keep invoicing accurate, timely, and compliant with client guidelines. The ideal candidate brings strong operational judgment, attention to detail, and the ability to manage competing priorities in a deadline-driven setting.

Responsibilities:

• Direct the daily activities of the billing team by assigning work, balancing priorities, coaching staff, and supporting ongoing development and performance management.

• Manage requests submitted through the internal service system, ensuring questions and issues are addressed promptly and with a high level of professionalism.

• Oversee the full electronic billing cycle, including matter setup, rate and timekeeper approvals, invoice submission, rejection resolution, appeals, and follow-up on unpaid invoices.

• Maintain accurate client and matter records across billing platforms to align with outside counsel requirements, including coding structures, rate exceptions, invoice data, and multi-payor arrangements.

• Produce scheduled and on-demand billing and payment reports for internal stakeholders and client-related needs.

• Assist with the rollout, testing, and ongoing support of billing applications, system updates, and process improvements tied to billing operations.

• Support month-end and year-end billing deadlines by coordinating proforma activity, communicating key cutoff dates, and assisting with annual rate review processes.

• Review detailed billing edits, transfers, and disbursement adjustments, then partner with attorneys to finalize and distribute invoices.

• Prepare and process manual or non-system-generated bills when client arrangements require customized billing handling.

• Supervise approved accounts receivable write-off activity to ensure accurate completion and adherence to company policy.

An ideal candidate will have 5 years of experience as a Billing Manager (including eBilling), however candidates with 5-7+ years of eBilling experience ready for their next step into a management role are welcome and encouraged to apply. Experience within eBilling is a firm requirement, and candidates must be local to the Minneapolis, MN area, willing to work primarily onsite (1-2 days work from home post-training).

Beginning pay for this opportunity is $100-120k, depending on qualifications. Full benefits are also offered included health, dental, vision, and 401k with match.

If you are interested in this opportunity, please apply directly for immediate consideration with an up to date resume.

• Demonstrated understanding of core accounting concepts and their application within billing operations.
• Prior experience with legal or specialized services billing, including electronic billing workflows and client guideline compliance.
• Strong working knowledge of billing systems such as Elite 3E and related e-billing platforms.
• Advanced Microsoft Excel skills, including the ability to use formulas and work with detailed financial data.
• Proven ability to manage multiple deadlines, organize high-volume work, and maintain accuracy under pressure.
• Effective leadership and communication skills, with the ability to collaborate across departments and interact effectively with clients and internal teams.
• Self-directed problem-solving skills, strong accountability, and the flexibility to adapt to changing business needs.