Member Service Representative

Benefits 12 paid holidays A positive atmosphere and co-workers who truly care Full benefits package, perks, and discounts worth a double-take Competitive compensation Enjoyable activities and wellness initiatives Schedule Monday - Friday 8:45 - close, as well as rotating Saturdays 8:45 - 2:15. Qualifications We delight in taking excellent care of our members. Here is how you can help us accomplish that. Love people. Driven by a purpose. Energy, passion, and enthusiasm for your work and enjoy helping others. Can do common things in an uncommon way. Proactive, think outside the box, show empathy and concern for a member’s frustrations, partner to resolve their questions. Relentless in delivering an exceptional member experience. Comfortable in a financial environment; aptitude to discuss and recommend financial products and solutions. Friendly, enthusiastic, and professional; enjoy serving. Responsibilities Opening new accounts and providing support and guidance with lending opportunities. Educating on and proposing credit union products and services that provide solutions to member's financial needs. Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records. Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience". Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services. Seniority Level Associate Employment Type Full-time Job Function Other Industry Banking Salary: Starting at $18.00 per hour, DOE. Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law. #J-18808-Ljbffr