Warehouse Operations Supervisor

Overview The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals. Responsibilities Operations Management Develop and implement shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals. Provide direct supervision to warehouse personnel matching skill and background of personnel to work required. Supervise all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion. Ensure that equipment is utilized in the most efficient manner. Coordinate the maintenance of equipment with management. Review the daily work objective and determine productivity requirements to produce during the shift to meet overall building objectives. Partner with other leaders to balance labor ensuring appropriate staffing levels. Draft and submit daily end-of-shift report. Make recommendations to management on initiatives and programs to improve operations and work on those programs. Employee Relations/Development Conduct daily pre-shift meetings covering previous shift productivity, operational problems, forecasting workload and any other pertinent company information. Assist in developing a program to train and motivate personnel for increased effectiveness. Assist in developing a program for all new personnel and ensure the onboarding program is followed. Manage and maintain good human resources practices with direct reports, and adherence to established corporate and department policies and procedures. Work with Management and Human Resources to resolve employee relations issues, discipline actions, problem resolution and terminations. Provide feedback, coaching, guidance and recognition to enhance personnel’s skill development. Play an active role in employee development and talent selection. Provide regular coaching and constructive feedback on performance, prepare and deliver hourly performance reviews. Maintain accurate timekeeping records. Exhibit a commitment to self-development by staying current on information, tools, and systems. Travel to other warehouses and participate in department or company meetings, as necessary. Safety and Security Ensure the safe, clean and efficient operation of the warehouse to meet service standards. Support all safety programs and OSHA compliance to ensure a safe work environment for all employees. Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents. Ensure employees complete a daily pre-flight and review daily. Qualifications Bachelor’s degree in Supply Chain, Business or related field, or at least 1–5 years of supervisory experience. High School Diploma required. Experience with Warehouse Management Systems (Manhattan preferred). Ability to work in a fast‑paced, quickly changing environment. Ability to handle changing priorities and use good judgment in stressful situations. Experience with seasonal work forces is a plus, but not required. Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools. Working knowledge of Microsoft Office applications. Working knowledge of warehouse / mechanical equipment. Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and willingness to become certified in one or more of these areas as necessary. Excellent talent management and team building skills. Excellent verbal, non‑verbal, and written communication skills. Excellent customer service skills specifically with external clients. Excellent analytical and mathematical skills. Bilingual English/Spanish preferred, may be required in some locations. Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer. Must be able to stand/walk for up to 10–12 hours. Lift and move totes up to 50 pounds. Regular bending, lifting, stretching and reaching both below the waist and above the head. Walking at a high frequency throughout the distribution center; facilities are over a quarter mile in length. Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and be able to access all areas of the building without limitations. Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. #J-18808-Ljbffr NFI Industries