Lead Product Designer (LMTS), AI Products

About Qualified Qualified is an AI SDR that runs autonomous sales conversations, follows up with prospects, and moves pipeline without a human in the loop. We’re building an autonomous agent, Piper, that includes an AI brain and a live presence as a conversational partner. What you’ll work on First surface is Piper’s brain: designing the interface for shaping its personality, goals, and objection‑handling. You will prototype designs that enable users to tune the AI’s reasoning. Second surface is Piper’s live presence: the chat and video experience where the AI acts as a sales representative. You will refine micro‑interactions, latency handling, turn‑taking, and tone to make the AI feel credible. How you work You prototype in code or with AI tools, not just Figma. You are faster with agents than most designers are without them. You ship design decisions, not just document them. What we’re looking for 6+ years of product design, with at least 2 years on AI or conversational experiences. You understand LLM behavior (latency, streaming, confidence, failure modes) and design for it honestly. Fluent in AI tooling as a core part of how you work, not an experiment. Strong visual and interaction craft. You have taste. Comfortable without a detailed brief. You define the problem alongside the solution. Works directly with engineering and machine learning. No handoff culture here. Nice to have Voice, video, or real‑time communication design background. Familiarity with enterprise sales or CRM workflows. Experience designing multi‑step autonomous workflows. Why Join Qualified You’ll be one of a few people defining AI agent design patterns at production scale on a live product that’s already growing. You’ll own your work from problem definition through ship and influence product direction directly with leadership. Applications will be accepted until June 15, 2026 The posting accepts applications until June 15, 2026. Salary The typical base salary range for this position is $150,100 - $227,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $180,200 - $247,900 annually. For Ontario-based roles, the base salary hiring range for this position is CAD 140,000 to CAD 190,000 annually. For British Columbia-based roles, the base salary hiring range for this position is CAD 140,000 to CAD 192,500 annually. Equal Opportunity Employer Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We evaluate all candidates on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. #J-18808-Ljbffr Qualified