*Barista - Palm Cafe

Kuppa Joy Barista

At Kuppa Joy, our mission is to Love God, Love People, Love Coffee. For over a decade, we've used coffee as a way to connect with our community, foster meaningful relationships, and pursue excellence in everything we do.

While faith is not a requirement for employment, our culture is rooted in growth, integrity, hospitality, and continuous improvement. We are building something specialand we're looking for team members who take pride in their work, care deeply about people, and want to grow personally and professionally.

Kuppa Joy Baristas are the heart of our cafs. This role is ideal for individuals who thrive in a fast-paced, team-oriented environment and who are passionate about delivering exceptional customer experiences and high-quality beverages.

As Kuppa Joy continues to grow, this position offers opportunities for skill development, leadership growth, and advancement for those who demonstrate consistency, coachability, and excellence.

Essential Duties & Responsibilities

Responsibilities and essential job functions include, but are not limited to:

Customer Experience & Hospitality

• Greet and engage guests warmly, creating a welcoming and inclusive environment
• Deliver attentive, friendly, and solution-oriented customer service
• Represent Kuppa Joy's values through professionalism, teamwork, and attitude
• Resolve guest concerns respectfully and escalate when appropriate

Coffee & Beverage Excellence

• Prepare coffee, espresso, and specialty beverages according to company recipes and quality standards
• Maintain accuracy and consistency in drink preparation
• Demonstrate willingness to learn about coffee, brewing methods, and product knowledge

Operations & Teamwork

• Operate POS/register systems accurately and responsibly
• Follow all cash handling and register procedures
• Support team members during peak periods to ensure smooth caf operations
• Maintain cleanliness and organization of workstations, caf areas, and equipment

Compliance & Standards

• Follow all health, safety, and sanitation guidelines
• Adhere to company policies outlined in the Employee Handbook
• Complete required trainings and certifications in a timely manner

Physical & Scheduling Requirements (Essential Functions)

• Stand for extended periods of time
• Perform repetitive tasks
• Lift and carry items weighing up to 40 pounds
• Work in a fast-paced caf environment

Qualifications & Attributes

We are looking for candidates who demonstrate:

• Strong customer service and communication skills
• A positive, approachable, and professional demeanor
• Reliability, punctuality, and attention to detail
• Coachability and openness to feedback
• Ability to adapt in a fast-paced, team-oriented environment
• Organizational skills and a logical approach to problem solving
• A genuine desire to grow and improve

Availability

• Minimum availability of 25 hours per week
• Availability on Saturdays, weekends, and holidays as required

Requirements

• California Food Handler Certification (must obtain upon hire)
• Completion of pre-employment assessments (sent via email)
• Participation in a video interview as part of the hiring process

Compensation & Benefits

• $16.90 $21.00/hour plus tips
• Closed on Sundays
• Complimentary shift drink
• 15% employee discount
• Medical benefits (full-time employees only)
• 401(k) with employer match (up to 4%)

Hiring Process Notice

This job posting is part of an open recruitment and may remain active even when positions are not immediately available.

If your application aligns with our needs when an opening becomes available, we will reach out directly. If you do not hear from us within 46 weeks, your application will be kept on file, but we will not be moving forward at that time.

Equal Employment Opportunity & At-Will Employment

Kuppa Joy Coffee House is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, or any other status protected by applicable law.

Employment with Kuppa Joy Coffee House is at will, meaning either the employee or the company may end the employment relationship at any time, with or without cause or notice, in accordance with applicable law.