Community Liaison

Community Liaison

The primary purpose of this job position is to be responsible for developing relationships with community referral sources, agencies, healthcare/human services professionals, and families to provide greater understanding of the PACE Organization (PO). Community Liaison is responsible for obtaining referrals for people qualified and interested in the PO program. The Community Liaison is responsible to enter all qualified referrals into the Customer Relationship Management Platform (CRM) utilized by the PO. The Liaison will also work closely with PO staff to promote greater understanding of community needs.

Shift: Typical work schedule is Monday to Friday, 8 am to 5 pm with occasional evening or weekend hours required.

Status: Full time

Location: PACE Montgomery County

Incentives: 1st Day Benefits

Bilingual Preferred

Position Purpose: Join our team at PACE Montgomery County as a Community Liaison, where you'll play a pivotal role in connecting with community referral sources and promoting our PACE program. Your compassion and sales expertise will help us expand our reach and provide essential care to the elderly in Montgomery County.

What You Will Do:

• Develop relationships with community referral sources, agencies, and healthcare professionals to educate them about the PACE Organization and secure referrals/enrollments for our program.
• Collaborate with the team to enhance our brand in the community, identify sales opportunities, and establish lasting relationships with referral sources.
• Implement effective sales strategies to meet growth objectives, working closely with management to drive results.
• Provide in-services and presentations to the community as requested, sharing insights into the benefits of our program.
• Utilize CRM system to track all referral information accurately and efficiently.

Minimum Qualifications:

• Bachelor's degree preferred, with at least two years of sales or marketing experience (high school diploma or equivalent required).
• Experience partnering with senior community resources such as hospitals, senior living communities, and home care companies is preferred.
• Valid driver's license required.
• Proficiency with Microsoft Office suite and basic knowledge/experience with email and calendaring systems.
• Excellent written, verbal, and presentation skills, with the ability to communicate effectively with diverse audiences.
• Action-oriented, customer-focused, and adaptable to change, with strong decision-making abilities.
• Ability to perform physical tasks such as kneeling, lifting, and bending as needed.

Position Highlights and Benefits:

• Enjoy a warm and supportive environment focused on patient-centered care.
• Competitive salary and benefits package, including 1st Day Benefit coverage and Daily Pay.
• Opportunities for career advancement and professional development.
• Access to industry-leading technology and tools.
• Ability to earn incentives through our Employee Referral program.

Ministry/Facility Information: PACE Montgomery County is dedicated to providing comprehensive care services to the elderly, allowing them to live as independently as possible within their community. Join us in shaping the future of healthcare and making a meaningful impact in the lives of our participants. Apply now to be a part of our energizing new vision and strategy!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.