Project Manager

Project Manager

Location: Based in or around Houston, TX or Dallas, TX .- Hybrid

CLIENT is seeking an assertive, results-driven Project Manager to lead and accelerate the onboarding of enterprise data center customers onto our client's internal e-commerce platform, while managing end-to-end program delivery for a leading enterprise server provider.

In this role, you will act as the central catalyst between enterprise customer accounts, internal delivery teams, and key stakeholders. You are a natural taskmaster and go-getter who thrives in fast-paced environments, excels at multitasking, and possesses the vocal confidence to drive alignment, remove roadblocks, and keep complex ecosystems moving forward.

Beyond platform governance, you will serve as a primary engagement lead-helping organize and execute customer get-togethers, roundtables, and industry conferences.

Key Responsibilities

1. Customer Onboarding & E-Commerce Platform Governance

• Drive Customer Onboarding: Own the end-to-end pipeline for transitioning enterprise data center customers onto the internal e-commerce portal, ensuring a seamless digital experience.
• Manage Platform Changes & Custom Requests: Prioritize and program manage custom feature requests, pricing updates, and ongoing portal enhancements.
• Proactive Risk & Delay Management: Anticipate delays early, formulate mitigation strategies, and actively communicate changes across internal and partner ecosystems to prevent operational impact.

2. Stakeholder Management & Communication

• Cross-Functional Orchestration: Partner closely with internal engineering, product, sales, and operations teams to align on upcoming platform updates and roadmap releases.
• Assertive Governance: Drive crisp program cadences, hold cross-functional owners accountable to timelines, and comfortably manage up or across organizations to maintain momentum.
• Transparent Reporting: Serve as the outspoken voice of the program, delivering clear, actionable updates and risk assessments to executive leadership and key customer stakeholders.

3. Customer Engagement & Event Coordination

• Event Planning & Hosting: Help organize, coordinate, and host customer appreciation events, roundtables, and enterprise conferences for key client accounts.
• Relationship Building: Act as an approachable, high-energy lead during live events and digital forums, building strong customer rapport and community connection.

Required Qualifications & Mindset

• Experience: 7+ years of experience in program management, enterprise customer onboarding, e-commerce platform operations, or IT delivery management within technology services.
• Drive & Mindset: Highly assertive, self-motivated, and execution-oriented. You proactively identify gaps and take full ownership to drive solutions.
• Communication Style: Exceptionally outspoken, articulate, and confident presenting to both technical delivery teams and senior client leaders.
• Multitasking Ability: Proven ability to manage multiple high-priority streams concurrently in a fast-moving, multi-stakeholder environment.
• Industry & Domain Knowledge: Familiarity with enterprise server/data center technology concepts, B2B portal implementations, or large-scale digital commerce platforms.
• Event & Relationship Management: Demonstrated comfort in planning, organizing, and facilitating customer gatherings and conference logistics.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.