Associate Patient Care Coordinator 2377121 | Holyoke, Massachusetts | LHC Group

Office Assistant

Explore opportunities with Caretenders, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Office Assistant you will assist leadership with routine clerical/office and computer related tasks to include but not limited to filing, scheduling, and data entry, including processing workflow tasks as assigned.

Primary Responsibilities:

• Assists with routine clerical/office tasks, answers telephone calls, and delivers messages
• Pulls, reviews, and follows up on reports of orders recert and unverified visits
• Maintains an up-to-date medical record by scanning documents timely and completing EOE audits as appropriate
• Completes discharge chart reviews, performs audits, processes orders to/from physicians, and tracks for timely receipt
• Communicates professionally within the organization and with external sources (physicians, patients, family members, referral sources, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
• Computer skills, clerical-business machine skills, telephone communication skills, and be able to type
• General clerical skills and organizational skills

Preferred Qualifications:

• Able to work independently and as a team member

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.85 to $25.25 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.