L2 Support / Maintenance technician (Electro-mechanical systems, Hardware) - Only W2

Role: L2 Support / Maintenance technician (Electro-mechanical systems, Hardware) Location: Austin, TX (Onsite) - frequent short trips across the US; needs a valid driver's license. Job Type: W2 Contract Experience level: Mid-level to Senior Lead Primary skills: End-user IT Support (L2 support/maintenance), Electro-mechanical systems, Hardware, Mechanical Engineering Basics, Networks basics Description Group 2nd Line / Environments Support Engineer NOTE: The candidate needs to be at the office in Austin, Texas, from time to time to collaborate with the team; The main idea: the candidate will be travelling during the assignment and needs to be mobile Position Overview We are seeking a L2 support/maintenance technician to provide engineering support for hardware deployed in the field. The ideal candidate will be US-based with strong experience in customer support activities after product release. Key Requirements Fluent spoken English for effective communication with native speakers Solid knowledge and hands-on experience in support and maintenance of electrical devices Willingness to travel frequently within the US Ability to read and analyze technical documentation, including electrical schematics and mechanical drawings Main Responsibilities Collaborate closely with the key engineer located at the client s office in Austin, Texas, to help customers to install, tune and troubleshoot their issues in the field. Read, interpret, and analyze technical documentation and device manuals. No engineering activities there, just support and maintenance. #J-18808-Ljbffr Saransh