Indirect Loan Underwriter

Our CompanyAt Raiz FCU, we share a passion for knowledge and a pursuit of growth. Grounded in our El Paso heritage previously as Teachers Federal Credit Union, since 1936 we are growing to help our community move into the future. We are inspired people, invested in you. At Raiz, we guide our members to focus on what could be and help them get there. This new path inspires us to look ahead and the lead the way with passion. We can’t wait for you to join us.Job OverviewThis position reports to the Indirect Lending Manager and Assistant Lending Manager. Responsible for providing Indirect auto loan services to Raiz FCU members/potential members through all participating auto dealerships. Responsible for reviewing all indirect loan applications within their lending limit in a timely manner and making lending decisions within lending policy and underwriting guidelines. Responsible for managing their pipeline of approved loans by assisting to collect pending items, pre-audit loan packets for completeness, and calling members directly to finalize loans. Requires a thorough understanding of lending regulations and Credit Union lending programs, rate sheets, policies and procedures. Consistently demonstrates the ability to think independently and outside the box, while making sound lending decisions. Ability to methodically review complex information. This position requires someone who is highly motivated, positive and can clearly and effectively communicate with dealership finance departments. Maintains a low delinquency and charge off ratio in a high-volume environment. Participates in testing new indirect loan software and products. Assists in daily tasks, such as logging in paper contracts and payoff checks received by dealers, maintaining GL’s in balance, and working audit and production reports to assist the management team. You will be an empowering mentor that will be:A trusted expertA natural communicatorA champion for our members and the communityA guide through the moments that matter the most to our membersA digital first mindset.A person who values efficiencyPosition Details:Onsite1241 Pullman DrEL Paso, Tx 79936Pay Range:$22.16-$33.23Skills and ExperienceEducation - High school degree or equivalent. (Bachelor degree is preferred)Minimum of 5 years' experience in the financial industryMinimum of 3 years consumer lending experienceMinimum of 2-year lending authorityKnowledge of Credit Union loan services and policiesStrong understanding of consumer lending policies, and procedures, products, and services, laws and regulations Interpersonal skillsProfessional phone etiquette, appearance and attitudeWell organized, attention to detail, time management skillsExcellent communication skills over the phone and in personStrong multi-tasking, teamwork, focus, and sense of urgencySelf-driven and able to work independentlyOpen mindedDealer and member orientedNegotiation skillsProficient in Microsoft Office, Excel and web-based applicationsRole Description and Essential DutiesResponsible for loan decisioning and communicating loan decisions with dealers, members, and team members.Receives, analyzes and performs credit investigations for consumer loan requests from auto dealers and makes decisions.Review and approve consumer loans within assigned guidelines and authority. Makes recommendations on consumer loans outside of authority level.Gathers pertinent information from dealers and members in order to thoroughly examine loan applications and communicate loan decisions in a timely manner.Build relationships with dealers by creating, cultivating and maintaining these relationships. Handles escalated dealer calls.Ensures confidentiality of credit union, member information and maintains the Credit union’s professional reputation.Return phone calls by end of day, or within 24 hours if called after hours.Replies to emails by end of day, or within 24 hours if sent after hours.Accurately determines values for various types of collateral.Displays a commitment to Red Carpet Service and strong interpersonal skills by building and maintaining positive relationships with members, team members, and external entities.Experienced lending expert who specializes in all indirect loan products and services provided and has general consumer lending knowledge. Understands collection policies, verification of income methods, analyzing credit reports, fraud prevention, lending regulations and the impact they have on our credit union’s financial health.Attends required training, stays informed regarding local and national economic conditions, legal and regulatory changes, auto market news, reviews monthly charge off report and applies learnt knowledge when underwriting loan applications. Cross train with Lending Center loan officers.Understanding Microsoft and Excel, loan origination, core system, and related software applications.Performs minor maintenance on systems to include reviewing payment history, downloading documents, and researching outstanding items.Acting as an empowering mentor to provide guidance to our members and dealers in order to build trust. Meet with dealership personnel to educate them about indirect rate sheet, loan decisioning criteria and mitigating risk, in order to foster collaboration and increase efficiency.Effectively manages time and resources.Complete welcome calls for all new loans.Follow up calls for first payment default loansSupports the loan processing team by pre-auditing, auditing, and collecting pending items to fund their loans.Supports and assists other lending areas, to include auditing loan files to assist Loan Processors.Complies with all Bank Secrecy Act (BSA) rules and regulations, in addition to Customer Identification Program (CIP), Fair Lending Regulation and Military Lending Act (MLA). Attends annual BSA and required compliance training.Other duties assigned, including but not limited to reports, research, lending projects, and management support.Assists in processing loan payoff checks submitted by dealerships.Logs in paper contracts submitted by dealerships. #J-18808-Ljbffr Raiz Federal Credit Union