Residential Service Technician

Residential Service Technician

Raleigh, North Carolina, United States

We are seeking a Residential Service Technician in Raleigh, NC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer serviceall while earning a performance-based income.

What You'll Do:

Service and maintain residential security systems, ensuring timely and accurate troubleshooting

Perform home walkthroughs to determine optimal configurations and opportunities for additional protection

Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations

Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

What We're Looking For:

High school diploma or equivalent; technical training is a plus

Strong sales skills with mechanical aptitude for troubleshooting and repairs

Excellent communication, customer service, and a safety-first mindset

Professional appearance and demeanor; alarm or telecom experience is a bonus

What's In It For You:

$60,000 to $80,000 average annual earnings (hourly training pay and 100% uncapped commission after training)

Opportunities for advancement and long-term career mobility

Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)

Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance