Server Assistant - Support Staff

Job Description

Job Description

Join us at Redstone Restaurant Group, where we're passionate about crafting unforgettable dining experiences with our made-from-scratch dishes. As a Server Assistant - Support Staff, you're a vital part of our team, ensuring every guest feels the warmth and comfort of home from the moment they arrive. You'll collaborate closely with our servers to deliver dishes, clear and reset tables, and nurture the welcoming atmosphere we're known for. Your organizational skills and customer service focus will shine as you guide guests to their tables, address inquiries, and maintain seamless communication with our servers.

Your role involves restocking server stations and ensuring smooth operations, all while thriving in our fast-paced environment. If you have a passion for great service and an eye for detail, we’d love for you to grow with us. At Redstone, we're committed to your professional development, offering a supportive work culture and opportunities for career growth. Ready to be part of a team that values quality and hospitality? Let’s create memorable experiences together. Compensation:

$13 hourly + tips

Responsibilities:

• Assist servers in delivering exceptional dining experiences by promptly delivering food and beverages to guests.
• Maintain a clean and organized dining area by efficiently clearing and resetting tables.
• Support the team by restocking server stations and ensuring all supplies are readily available.
• Guide guests to their tables with a warm welcome, ensuring they feel at home from the moment they arrive.
• Communicate effectively with servers and kitchen staff to ensure seamless service and address guest inquiries.
• Monitor dining areas to anticipate guest needs and provide timely assistance.
• Contribute to a positive team environment by collaborating with colleagues and sharing responsibilities during peak hours.

Qualifications:

• Experience in a fast-paced food service environment is a plus.
• Ability to communicate effectively with team members and guests.
• Proven track record of maintaining cleanliness and organization in dining areas.
• Strong attention to detail to ensure tables are properly set and reset.
• Ability to anticipate guest needs and provide timely assistance.
• Experience in collaborating with a team to ensure seamless service.
• Ability to multitask and manage time efficiently during peak hours.

About Company

At Redstone Restaurant Group, we are committed to providing the best dishes made from scratch. We strive for each dish to leave you with that feeling you get after eating your favorite home-cooked dish made by grandma. 

We concentrate our efforts on providing unbeatable customer service, unpretentious dishes, and a welcoming atmosphere. With two locations, one in East Longmeadow, MA, and one in East Windsor, CT, we are committed to providing quality service and cuisine.