Patient Service Representative - Internal Medicine

Job TitleJob Specific Competencies:Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.Maintains patient demographics and insurance records.Demonstrates knowledge of basic insurance and billing procedures.Performs routine duties associated with patient scheduling, payments and co-payments.Performs secretarial duties in a timely and efficient manner.Ensures customer friendly telephone communication.Provides appropriate safety and infection control measures.JCMG Core Competencies:Strives for continuous quality improvement.Participates in educational experiences designed to maintain and/or improve professional competence.Maintains high work ethic standards.Provides quality customer service to staff, patients and visitors at all times.Minimum Qualifications:Education: High school diploma or GEDExperience: Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare settingExperience with office equipmentCertification/License:N/AKnowledge/Skills/Abilities:ArticulateComputer skills requiredGood telephone communication skillsWork Environment:Works in heated and air-conditioned area consistent with a normal office environment.Benefits:Health insurance & employer paid short- and long-term disabilityGenerous PTO policy, beginning at 148-hours annually56 hours paid Holiday LeaveEmployer Retirement Plan (401K) with employer matchTuition reimbursement and other professional advancements, including a Medical Assistant training program