Architect II - Enterprise Solutions

ERP/CRM Solutions Architect Role Proficiency: Review design and optimize applications transforming into scalable solutions in ERP/CRM systems Outcomes: Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Identify the problem patterns and improve the technical design of the application/system Optimizes efficiency cost and quality. Interpret the application/feature/component design to develop the same in accordance with specifications. Validate results with user representatives integrates and commissions the overall solution. Influence and improve customer satisfaction through effects like (but not limited to) offering suggestions for code refactoring and for improvements in business processes completing sprint deliverables ahead of time helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc. Influence and improve employee engagement within the project teams Learn and implement newly released technology features wherever possible. Attend industry/technology specific conferences (if any) and share knowledge with the team. Conduct peer reviews and demand high quality standards from the reviewed deliverables. Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conducting knowledge sharing sessions during organizing sessions and participating in hackathons etc. Conduct technical assessments for hiring candidates in architect/lead roles. Review design and ensure adoption of industry best practices Design execute and maintain business domain solution architecture Guide and review technical delivery by internal teams Resolve delivery and design issues. Own the design of a complex module for projects of the following nature: architecture enhancements/mid-sized development projects/maintenance projects Serve as technology and process expert Use expertise and skills in enterprise solutions technologies to develop/enhance the ERP/CRM Practice. Measures of Outcomes: Number of applicable technical/domain certifications completed Adherence to process and standards (coding standards) Number of mandatory trainings (industry/technology specific trainings UST mandatory trainings) completed Adherence to schedule and timelines Number of technical sessions conducted within Practice for the benefit of peers and team members. Number of RFPs and estimations prepared in ERP/CRM Practice Number of Practice members guided to expand their technical knowledge in specific areas apart from their assigned work. Contribute to technology capability development (e.g. Training Webinars Blogs) Customer feedback on overall project implementation quality (zero technology related escalations) Business Development (number of proposals contributed to as applicable) Number of technology specific communities in which the role holder is active Outputs Expected: Solution Definition & Design: Define Architecture for mid-sized type of project. Design the technical framework and implement the same. Identify and conduct design of complex sub-components /module in collaboration with project team architects and client SME. Present the detailed design documents to relevant stakeholders and seek feedback. Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance from the Solution Architect. Carry out best optimized solution and resolve performance issues. Support the team in the design of functional modules and review the deliverables. Conduct code reviews. Interface with Customer: Clarify requirements and provide guidance to development team. Present design options to customers. Implementation reviews with stakeholders. Work closely with customer architects for finalizing design. Proactively influence customer thought process Assists others in resolving complex technical problems: Manage all aspects of problem management investigating the root cause of problems and recommends SMART (specific measurable achievable realistic timely) solutions Development and review of Standards & Documentation: Maintenance of software process improvement activities and communicate them to a range of individuals teams and other entities. Domain relevance: Advise software developers on design and development of feature / component with deeper understanding of the business problem being addressed for the client. Learn more about the customer domain and identify opportunities to provide value additions to customers. Complete relevant domain certifications Requirement gathering and Analysis: Understand functional and non-functional requirements. Collect non-functional requirements (such as response time throughput numbers user load etc.) through discussions with SMEs business users. Identify technical aspects as part of story definition especially at an architecture / component level. Project Management Support: Share technical inputs from Agile/project planning perspective with SCRUM Master / Project Manager. Help SCRUM Masters / project managers to understand the technical risks and come-up with mitigation strategies. Help developers overcome technical challenges. Tranzeal