Senior Technical Product Manager Enterprise Operating System

Blue Origin Product / Customer LeadAt Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!This role is part of the Blue Origin Engines business unit, where our focus is the design, development, manufacturing, and testing of engines and propulsion systems. Built for multiple uses, our family of engines is powering the next generation of rockets for commercial, civil, national security, and human spaceflight.Blue Origin is building the propulsion that powers humanity's future in space. Behind every engine is a complex web of engineering, manufacturing, supply chain, repair, and service data. We are creating an entirely new internal operating system: a single, purpose-built software platform that unifies Material Requirements Planning (MRP), production scheduling, engineering, repair, service, and customer inputs into one intelligent "nervous system" for the enterprise. We are looking for a Product / Customer Lead to own the vision, define the requirements, and deliver this platform from the ground up.Responsibilities include but are not limited to:Own the product vision, strategy, and multi-year roadmap for a new enterprise operating system spanning MRP, production scheduling, engineering, repair, service, and customer data.Serve as the voice of the customer — engaging manufacturing operators, engineers, supply chain, service teams, and program stakeholders to capture needs and translate them into clear, prioritized product requirements.Comfort using AI-assisted development tools (Claude Code, GitHub Copilot, Cursor, or similar) to accelerate implementation.Elicit, document, and manage requirements, including functional specifications, user stories, and acceptance criteria that convert complex business processes into system logic and data structures.Recruit, grow, mentor, and lead a cross-functional team of product managers, engineers, and analysts; establish team culture, processes, and delivery cadence.Drive architectural and technical trade-off decisions across MRP, scheduling, engineering (PLM/BOM/routings), repair/service, and customer-data domains.Define and manage the product backlog, prioritize features, and partner with software engineering to deliver iterative, high-value releases.Establish success metrics and KPIs (e.g., schedule adherence, material availability, cycle time, data accuracy) and drive continuous improvement based on performance and user feedback.Lead change management and adoption strategies to ensure the platform becomes the trusted single source of truth across the enterprise.Ensure seamless integration and data traceability across engineering, manufacturing, supply chain, service, and customer systems.Minimum QualificationsBachelor's degree in Engineering, Computer Science, Information Systems, Industrial/Systems Engineering, or a related technical field.8+ years of relevant experience in software product management, business systems, or technical product leadership, including hands-on delivery of complex enterprise software.Demonstrated experience leading the development, implementation, or ownership of MRP/ERP, MES, or PLM systems in a manufacturing or engineering environment.Proven ability to gather requirements and translate business processes (BOMs, routings, scheduling, production planning, inventory, repair/service workflows) into system requirements.Strong stakeholder-management, communication, and cross-functional influencing skills across all organizational levels.Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Preferred QualificationsMaster's degree in engineering, Computer Science, Information Systems, or Business Administration.10+ years of relevant experience in software product management, business systems, or technical product leadership, including hands-on delivery of complex enterprise software.Experience in aerospace, defense, or high value/complex manufacturing environments.Hands-on experience building or standing up a greenfield / net-new enterprise platform (vs. configuring off-the-shelf software).Technical fluency with data and integration concepts (SQL, APIs, relational databases, system interoperability).Familiarity with common enterprise platforms (SAP, Oracle, Siemens Teamcenter, or similar) and with agile product development and lifecycle management.Experience mentoring and developing product managers or analysts.Relevant certifications such as PMP, CPIM, Certified Product Manager, or vendor-specific ERP credentials.Base Pay Range for:WA applicants is $197,529.00 - $276,539.55Other site ranges may differCulture StatementDon't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.Export Control RegulationsApplicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Background CheckRequired for all positions: Blue's Standard Background CheckRequired for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installationRequired for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physicalBenefitsBenefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.Stock Options for all regular employees (working at least 20 hours/week)Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.Equal Employment OpportunityBlue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.Affirmative Action and Disability AccommodationApplicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate