Field Installation Technician (low voltage)

Job Description

Job Description

Field Installation Technician (low voltage)

Richmond, VA

90% Travel 

$28-$32 hourly (Direct Hire) 

Job Summary

Graham Personnel Services is seeking a skilled Field Installation Technician to install, configure, troubleshoot, and support POS systems, networking equipment, printers, and low-voltage infrastructure at customer locations throughout the Midwest and across the United States.

This hands-on, customer-facing position supports retail stores, restaurants, warehouses, distribution centers, and healthcare environments. The ideal candidate is technically capable, dependable, customer-focused, and comfortable working independently in a high-travel environment.

Key Responsibilities

• Install, configure, test, and troubleshoot POS systems, PCs, printers, scanners, routers, switches, wireless access points, and related equipment.

• Install, terminate, label, and test Cat5e, Cat6, and fiber-optic cabling to industry standards.

• Conduct site surveys and identify equipment, cabling, connectivity, and installation requirements.

• Read and interpret blueprints, floor plans, wiring diagrams, and technical documentation.

• Troubleshoot hardware, networking, connectivity, and installation issues in the field.

• Service Zebra thermal/barcode printers and network-connected printing equipment, including healthcare printing solutions.

• Work closely with Project Managers, customers, and other technicians to complete projects safely, accurately, and on schedule.

• Maintain accurate installation, service, inventory, and project documentation.

• Maintain company tools, equipment, and vehicles.

• Deliver professional, responsive customer service and represent DecisionPoint Technologies positively at customer locations.

• Follow applicable safety, security, HIPAA, and customer-specific requirements.

Qualifications & Skills

• High school diploma or GED required.

• 2–3 years of field service experience with mechanical, electronic, networking, or technology equipment.

• Experience in healthcare environments such as hospitals, clinics, or laboratories preferred.

• Strong troubleshooting, diagnostic, and problem-solving skills.

• Experience with Zebra thermal/barcode printers or healthcare printing solutions preferred.

• Familiarity with network-connected devices and basic networking equipment.

• Ability to read technical documentation, wiring diagrams, and floor plans.

• Strong communication, customer service, documentation, organizational, and time-management skills.

• Ability to work independently and manage multiple service calls or projects.

• Proficiency with Microsoft Word, Excel, and Outlook.

• Networking, printer repair, cabling, or field-service certifications are a plus.

• Valid driver’s license with a clean driving record.

Travel & Schedule

• Approximately 90% travel throughout the Midwest and other U.S. regions.

• Overnight travel is required.

• Occasional weekend work may be necessary based on customer schedules and project requirements.

• Must be comfortable working in a variety of customer environments and traveling extensively.

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