Records Mail Processing Supervisor

divh2IMRF Records Retention Officer/h2pSupervise and coordinate business process activities for daily production workflow and special projects for employees engaged in the Records Center. This position serves as the IMRF Records Retention Officer. Supervise Mail Center employees in the processing of mail and other duties./ppEssential duties and responsibilities include:/pulliSupervise and assess the workload and efficiency of the Records and Mail Center staff, making necessary adjustments to meet or exceed productivity standards./liliSupervise delivery and shipping services; and general office supplies./liliConduct business process improvements; maintain production activities scorecard; plan, monitor and oversee Mail Center and Records Unit budget accounts. Direct and evaluate staff continual process improvement methods and procedures./liliResponsible for analysis, tracking and management of budget accounts and direction of external vendors in mail services and equipment, offsite storage of records, staff overtime, microfilming and other services as needed./liliCoordinate with external consultants and contractors for Mail Center goods and services./liliOversee data capture, analysis, review, and processing of organization-wide paper and electronic records and media in accordance with Local State Archivist requirements and business unit productivity standards./liliCoordinate the creation, tracking, retention and destruction practices surrounding IMRFs paper and electronic records in compliance with the Local Records Unit, Illinois State Archives regulations and industry best practices./liliSupervise the processing and audit of member Voluntary Additional Contribution; beneficiary forms; electronic content management and records workflows./liliDevelopment/programming, maintenance and analysis of staff and work process performance standards and performance data within a comprehensive, process based, business unit scorecard(s) aligned with Baldrige criteria objectives. Prepare monthly composite reports of business unit performance./liliUtilize business and financial acumen to drive operational excellence by combining progressive and innovative ideas with best practices to support achievement of IMRFs Journey of Excellence, Vision, and Strategic Objectives./liliManage, supervise, develop, motivate, coach and monitor the performance of the assigned operational units for the Fund, including training, scheduling, assigning and reviewing work, evaluating performance, performance coaching, and recommending or carrying out various personnel actions./liliDirect and evaluate staff cross-training. Conduct or arrange new/ongoing training./liliMake recommendations to the OS Manager regarding salary increases and promotions./liliAnalyze and coordinate Quality Assurance efforts./liliServe as the single-point-accountable for approval of system development requirements for the Unit and participate in regular update and patch testing./liliProcess enrollment applications and beneficiary forms for IMRF staff with utmost confidentiality./liliAct as liaison between Records/Mail Center and IMRF business units./liliOther duties may be assigned./li/ulpSupervisory responsibilities include:/pulliDirectly supervises employees in the Records and Mail Center. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; developing analysis tools and resources; performance management; addressing complaints and resolving problems./li/ulpQualifications:/pulliAssociates degree or 60 college credits is required. A business-related major or concentration is preferred./liliMinimum of two years related experience is required./liliAdvanced level Microsoft Office skills (especially Excel) required./liliPrevious supervisory experience is preferred./liliExperience with continuous process improvement methods preferred./li/ulpSalary and benefits:/ppThe expected annual salary range for this role is $83,002-$91,302. Please note the salary information is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. The range listed is just one component of IMRFs total compensation package for employees./ppOther factors include:/pulliPension, death, and disability benefits as a member of IMRF/liliGenerous insurance benefits, including medical and dental/lili35-hour base work week, Monday-Friday. Ability to work one day remote, per week, after 1 year of hire./liliPaid vacation, paid sick, 12-13 paid holidays and 2 personal days/liliTuition reimbursement/liliBusiness casual attire/li/ul/div

Illinois Municipal Retirement Fund (IMRF)