Maintenance Technician

Job Description

Job Description

Crystal Springs Resort is seeking Maintenance Technicians to monitor, maintain, and repair building systems, equipment, and structures across the property.

• Maintain, repair, and improve all operational systems throughout the property, including hotel rooms, pools, kitchens, sports club, and all associated mechanical systems, furnishings, and equipment
• Troubleshoot and repair equipment using proper tools in a skilled, craftsman-like manner across the resort
• Perform assigned maintenance tasks as directed
• Respond to routine maintenance calls in a timely manner
• Complete daily shift logs to communicate all work performed to management
• Conduct regular property inspections to ensure proper operation of all equipment and identify issues proactively
• Interact with guests and team members in a professional, friendly, and service-oriented manner
• Respond promptly and appropriately to guest concerns and resolve issues before they impact the guest experience
• Promote positive guest, employee, and public relations at all times
• Ensure quality, consistency, and proper functioning of guest rooms, grounds, mechanical systems, and resort services
• Safeguard assigned keys and master keys responsibly
• Assist with additional projects and duties as assigned
• Attend meetings as required
• Follow all safety and security procedures to protect guests, team members, and company assets
• Maintain cleanliness and proper working condition of all tools, equipment, and work areas
• Ensure reliable attendance based on business needs and scheduling requirements

• Strong technical knowledge in general maintenance or a related skilled trade
• Experience with light carpentry, electrical, HVAC, plumbing, heating systems, and grounds maintenance preferred
• High school diploma or equivalent required
• Minimum of 1 year of relevant experience required
• Valid driver’s license required at time of hire
• Weekend and holiday availability required

• Work requires a combination of technical skill, manual dexterity, and coordination (including tools, equipment operation, and documentation tasks)
• Frequent standing, walking, lifting, carrying, and transporting materials or equipment (often over 30 lbs)
• Exposure to varying environmental conditions including dirt, noise, odors, temperature extremes, and outdoor work environments
• Work may involve uneven, slippery, or unstable surfaces
• Schedule may include days, evenings, nights, weekends, and holidays based on operational needs
• Role includes occupational and ergonomic risks including lifting, repetitive motion, forceful exertion, and awkward positions
• Must follow all safety policies and procedures at all times
• May require travel between resort locations

Enjoy Crystal Springs Employee Perks!

• Discounted Minerals Sports Club Membership
• 30% Dining/Retail Discount
• 30% Spa Discount
• Discounted Stays at the Hotels
• Discounted admission to Events & Festivals
• Complimentary Golf