Solutions Architect, Quality and Improvements

Who We Are Bidgely (which means "electricity" in Hindi) is a Vertical AI company built for the utility industry, delivering appliance-level intelligence for every customer, grid asset, and hour of the year through our UtilityAI™ Platform. We're accelerating a clean energy future by giving utilities and their customers the ability to make smarter, data-driven energy decisions. Bidgely's platform is connected to 50M+ meters across over 50 utility deployments and is backed by over 20 patents. Our approach combines patented disaggregation science, generative AI for natural-language insight, and agentic AI for autonomous operations — giving utilities a level of individual-customer intelligence and grid insights that horizontal AI and legacy analytics platforms can't match. Bidgely has been named #7 in Applied AI on Fast Company's list of Most Innovative Companies in the World and recognized as a Utility Analytics Leader by Guidehouse. What We Do Powered by our unique patented technology, Bidgely's UtilityAI™ Platform transforms multiple dimensions of utility data — such as energy consumption, demographics, and customer interactions — into deeply accurate and actionable consumer energy insights. We leverage these insights to empower each customer with personalized recommendations tailored to their individual personality and lifestyle, usage attributes, behavioral patterns, purchase propensity and beyond. The same technology that powers Bidgely's customer suite also enables a set of powerful grid applications. From a distributed energy resources (DER) and grid edge perspective, Bidgely is accelerating utility innovation with data-driven solutions for solar PVs, electric vehicle (EV) detection, EV behavioral load shifting and managed charging, load forecasting, grid analytics, and rate designs. Bidgely's UtilityAI™ energy analytics platform provides deep visibility into generation and consumption for better peak load shaping and grid planning and delivers targeted recommendations for new value-added products and services. How You Fit In The Solution Architect owns the technical quality and readiness of Bidgely's product implementations for our most strategic and complex utility customers worldwide. As a technical leader and subject matter expert, the Solution Architect partners closely with Technical Program Managers, Senior Technical Program Managers, the global Delivery team, and Product Development to ensure every implementation is technically sound, on-time, and built to last — while also acting as a cross-functional bridge between Product Management and the delivery organization on new product readiness and risk. This role reports into the Manager of Solution Architecture and is part of Bidgely's Customer Onboarding team. Core responsibilities span the following areas: Solution Design & Architecture Own the overall solution design and development for Bidgely's utility customers, working with our global engineering and delivery teams — including requirement analysis, customer journey scope discussion, data integration, machine learning algorithm application, design, solution architecture, implementation, and customer-facing technical issue resolution Serve as a cross-functional subject matter expert, applying Bidgely product expertise and gap analysis to understand utility customer requirements, map them to product features, and finalize necessary customizations Support Technical Program Managers and Delivery Managers with deep technical guidance across the project lifecycle, from requirement analysis through launch Manage select customer engagements directly, using the Customer Onboarding team's standard processes and tools Technical Delivery Oversight Define and own the technical gate process that Technical Program Managers follow on each project, ensuring every implementation is technically sound to achieve on-time, quality launches without added cost Review new product performance, test cases, project plans, and risk mitigation from contract signing through launch, ensuring new products are implemented at the same fidelity as legacy products Own and coordinate the communication funnel between Product Management and implementation project teams regarding issues and risks that could impact new product launches Practice Leadership Build and maintain a structure for continuous improvement of technical implementations and product solutions that responds promptly to internal and external stakeholder feedback Hold regular feedback and collaboration sessions with other Solution Architects to improve implementation quality, close solution-mapping gaps, and inform Technical Program Manager training Train and mentor Technical Program Managers and other Customer Onboarding team members on technical methodology and product capabilities Skills and Qualifications Required Qualifications BS/MS in Computer Science or a related engineering field 3-6 years of proven expertise developing and driving solution architecture for cloud-based, B2B implementations Excellent track record designing and delivering system architecture, implementation, and deployment of successful solutions in a customer-facing role with large enterprises Strong interpersonal skills, with the ability to build relationships with diverse, global business and IT stakeholders across time zones Excellent written and verbal communication skills, with the ability to explain complex technical issues clearly to non-technical audiences Strong problem-solving and analytical skills, with a solution-focused approach to communication and conflict resolution Highly organized, with remarkable attention to detail and excellent time management across multiple concurrent projects Desire and ability to stay current with emerging tools, technologies, and methodologies, and to clearly share that knowledge with key decision makers Preferred Qualifications Experience on the pre-sales side, such as developing technical content for proposals and shortlist presentations Working knowledge of programming tools such as Java, Spring, Hibernate, J2EE, and REST services Experience working in a fast-paced start-up environment Utility industry knowledge and experience What You Get Growth Potential: Build your career at a fast-scaling company at the forefront of AI-driven energy innovation Collaborative Environment: Work with a passionate team united by the goal of a clean energy future Leading Technology: Gain hands-on exposure to the AI, machine learning, and data platforms shaping the future of the utility industry Benefits Medical, Dental, and Vision insurance from day one HSA, FSA, and DCFSA plans 401(k) plan Flexible paid time off Annual wellness stipend Annual professional development stipend Paid parental leave Mental health and wellness resources for you and your family Other Perks Employee Discounts: Preferred pricing on entertainment, technology, and insurance products Mentorship: Access to mentorship from experienced industry leaders Flexible Work Arrangements: Remote-friendly scheduling built around how you work best Community Service Days: Paid time to volunteer for causes you care about Location Remote within the US with an overall 10-15% travel, primarily within North America; occasionally to Europe and Asia. Salary and Compensation The base salary ranges from $110,000-$130,000 DOE. This role may also be eligible for a discretionary annual bonus and equity, subject to company policy. In accordance with the California Equal Pay and Pay Transparency laws, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. Diversity, Equity, Inclusion and Equal Opportunity At Bidgely we're on a mission to make a difference and build a workplace where every unique voice is heard and celebrated. Here, we believe that celebrating the unique backgrounds, perspectives and abilities of every employee makes an impact not only for our company internally but also for our clients, customers and community. We are an equal opportunity employer and believe that the inclusive atmosphere we build together will enable every person to grow, contribute and thrive. Our hiring decisions are based on your skills, talent, and passion – not on your background, gender, race, age, or the quirky way you dance at office parties. Bidgely is an EVerify employer. #J-18808-Ljbffr Bidgely