Full-Time / Part-time Hatter

Job Description

Job Description

Position OverviewThe Fort is looking for a skilled and enthusiastic Full-Time or Part-Time Hatter to join our team. This is a great opportunity for someone with proven experience in hat shaping and a passion for the western lifestyle. As a Hatter, you'll provide expert shaping and styling for our customers, ensuring both quality and a standout shopping experience.If you also have knowledge of tack and western gear, that's a major plus! Your insight will not only enhance your customer service skills but also allow you to contribute to a wider range of product recommendations and support.Key ResponsibilitiesHat Shaping & Styling: Expertly shape and customize hats to customer specifications and store standards.Customer Engagement: Help customers find the right hat for their fit, function, and style-offering friendly, knowledgeable assistance.Product Knowledge: Stay informed about hat inventory, including different styles, materials, and brands-and bring tack knowledge into conversations when appropriate.Tack Familiarity: Use your understanding of tack and equine gear to assist customers with related questions and upselling opportunities.Visual Merchandising: Maintain clean, attractive displays in the hat and tack areas.Sales Support: Contribute to sales goals by promoting new arrivals and offering product recommendations that reflect The Fort's western lifestyle brand.Team Collaboration: Work closely with coworkers to create a fun, organized, and customer-focused environment.QualificationsHat Shaping Experience: Prior experience shaping and customizing hats is required.Tack Knowledge: Familiarity with tack and western gear is highly preferred and enhances your value on the floor.Passion for Western Lifestyle: Strong enthusiasm for western culture, fashion, and function.Customer Service Skills: Confident, courteous, and comfortable assisting a variety of customers.Team Player: Willing to collaborate and support fellow team members.Detail-Oriented: Pride in your craftsmanship and attention to the small things that make a difference.Flexible Availability: Ability to work varied hours, including weekends, as needed.BenefitsCompetitive hourly wage based on experienceGenerous employee discount on all merchandisePositive, supportive work environmentGrowth opportunities in retail and the western industryIf you're ready to shape more than hats-if you're ready to shape the customer experience-apply now to join The Fort as our next Hatter!