Night Auditor - PT

Night Auditor PositionThe Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.ResponsibilitiesResponsibilities include:Understanding and working with financial information and data, and basic arithmetic functions.Cross training in other accounting or hotel-related areas.Prioritizing job functions to meet deadlines.Performing guest services functions as required.Auditing and reconciling financial and statistical reports.Preparing and distributing necessary daily reports.Preparing and distributing month-end reports.Auditing and reconciling Front Desk and Food & Beverage Cashier's work.Auditing, reconciling, consolidating, and transmitting all credit cards on a timely basis.Ensuring accuracy of all numbers reported including statistics.Inputting and updating financial information into corporate communications network.Performing daily, weekly, monthly and annual data processing system functions.Keeping management abreast of any unusual operational or financial events.Ensuring overall guest satisfaction.Responding to governmental inquiries upon receipt.Handling guest requests.QualificationsQualifications include:High School diploma or equivalent and/or one year of progressive experience in a hotel or related field.Guest service experience preferred.Computer knowledge/skills required.Flexible and long hours sometimes required.Sedentary work.Late/overnight shift.Maintaining a warm and friendly demeanor at all times.Effective communication both verbally and written.Effective listening and understanding of concerns raised by employees and guests.Ability to multitask and prioritize departmental functions to meet deadlines.Attending all hotel required meetings and trainings.Maintaining regular attendance in compliance with Highgate Hotel Standards.Maintaining high standards of personal appearance and grooming.Complying with Highgate Hotel Standards and regulations.Maximizing efforts towards productivity, identifying problem areas and assisting in implementing solutions.Effectively handling problems, including anticipating, preventing, identifying and solving problems as necessary.Understanding and applying complex information from various sources to meet appropriate objectives.Cross-training in other hotel related areas.Maintaining confidentiality of information.Showing initiative, including anticipating guest or operational needs.Performing other duties as requested by management. Highgate Hotels