Team Member-Part Time
Firehouse Subs
As a Firehouse Subs Team Member, you will play a vital role in ensuring excellent customer service and food preparation at Firehouse Subs locations. You will be responsible for providing exceptional service to customers, preparing high-quality food items, maintaining cleanliness and organization in the restaurant, and contributing to a positive and efficient work environment.
Key Responsibilities: Customer Service- Greet customers with a friendly and welcoming attitude.
- Assist customers in selecting menu items and providing recommendations.
- Take customer orders accurately and efficiently.
- Process payments and handle transactions using the point-of-sale (POS) system.
- Address customer inquiries, concerns, and complaints in a professional manner.
- Follow standardized recipes and food safety guidelines to prepare subs, salads, and other menu items.
- Slice meats, cheeses, and vegetables according to the specified portion sizes.
- Assemble sandwiches and wraps with attention to detail, ensuring consistency and quality.
- Package food orders for dine-in, takeout, or delivery accurately and efficiently.
- Maintain cleanliness and sanitation standards in food preparation and dining areas.
- Clean and sanitize workstations, utensils, equipment, and surfaces regularly.
- Monitor and restock inventory items as needed, such as condiments, napkins, and other supplies.
- Follow proper food handling and storage procedures to ensure food safety.
- Work collaboratively with other team members to ensure smooth operations.
- Communicate effectively with team members and management regarding customer needs, operational issues, and inventory levels.
- Assist team members during busy periods, such as taking orders, preparing food, or managing the cash register.
- Adhere to Firehouse Subs' policies, procedures, and brand standards.
- Follow all safety regulations and guidelines to maintain a safe working environment.
- Attend and actively participate in training sessions or meetings as required.
- Excellent customer service skills with a friendly and outgoing personality.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for handling cash transactions and calculating change.
- Strong communication and interpersonal skills.
- Attention to detail and ability to follow recipes and procedures accurately.
- Knowledge of food safety and sanitation regulations.
- Availability to work flexible hours, including evenings, weekends, and holidays
- Health, dental, and vision insurance discounts/coverage for full time employees
- Retirement savings plan (401k) with company match.
- Paid Sick Time
- Ongoing training and professional development opportunities.
- Employee discounts and incentives.
- Potential for career growth and advancement within the company.
Work schedule
- Monday to Friday
- Weekend availability
- Night shift
- Day shift
- Tips
- Flexible schedule
- Paid training
- Employee discount
- Referral program
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
$13 - $17 per hour
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