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Assistant General Manager

Chilisjobs

  • Support all restaurant operations and conditions to ensure the quality of the product and customer service. Support includes: Team Member job performance; Food and labor costs, Budget and sales building; Maintenance and operation of restaurant equipment; Food and beverage preparation, storage, inventory, and presentation; Food and beverage service; Vendor invoices and the food ordering system; Manager log entries and communication; Cash and POS accuracy and security.
  • Communicate with Team Members, guests, vendors and Hielan personnel for various needs.
  • Proficient as Kitchen Manager as Hielan area of responsibility - should be acting in this role under the GM unless a rare instance approved by the Area Director and RVP.
  • Understand and practice safe food handling procedures to always ensure compliance with local health standards and Steritech readiness.
  • Knows and works the Quarterly Business Plan with proficiency - works with GM in preparing ideas and tactics for the plan.
  • Proficient in their demonstration of Hielan's Service 101, P.A.C.E. and is a role model in using these methods of management during their shifts, along with teaching and accountability with the team.
  • Strong influencer of running the restaurant to budget targets each shift.
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
  • Has been working on their Hielan Manager Career Development plan and is working diligently towards sign-off to become GM ready.
  • Assist and recommend to GM in making personnel decisions regarding hiring, terminations, promotions and raises.
  • Shows strong training skills with the hourly team members, maintains training standards through trainer and training team development.
  • Understands importance of role as a mentor to the Manager and Shift Leaders.
  • Provides candid, timely feedback during their shifts to all Team Members.
  • Proficient at the monthly maintenance checklist and makes recommendations to GM where repairs and expenditures meet guest and TM needs and does so within budgetary guidelines.
  • Assists the GM in inventory counts and reconciliation.
  • Is a vocal leader through their actions and commitment to their guests - every shift.
  • When needed, may perform the duties of a food server, expo, line cook, Service Assistant or food runner.
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Vacancy posted 1 day ago
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