Restoration Crew Chief - Water Fire Mold

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

SERVPRO of Manistee, Ludington and Cadillac is hiring a Restoration Crew Chief !

Benefits
SERVPRO of Manistee, Ludington and Cadillac offers:

• Competitive compensation with emergency call out bonuses
• Superior benefits
• Career progression
• Professional development

And more!

We are looking for a Restoration Crew Chief to take the wheel, lead a team, and manage water, fire, and mold projects across Mason, Manistee, Lake, Osceola and Wexford Counties. This is a high-visibility, hands-on leadership role where your expertise is respected, your time is valued, and your hard work is directly rewarded. If you are ready for a stable company culture, a reliable truck, and a clear path to career growth, we want to talk to you.  As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control 
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities 
• Document a detailed and accurate job file to support the services provided 
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Pay is based on experience and IICRC certifications. 

Each SERVPRO® Franchise is Independently Owned and Operated.