CONVENIENCE STORE MANAGER

Store Manager

Full-Time Position | Brew Oil LLC

About the Position

Brew Oil LLC is seeking an experienced and motivated Store Manager to lead our convenience store operations. This is an excellent opportunity for a dynamic leader who enjoys working with people, driving business results and creating a positive team culture. The ideal candidate will demonstrate strong leadership skills, customer service excellence and a commitment to operational excellence.

Key Responsibilities
Leadership & Team Management

• Demonstrate leadership in embedding a customer-first culture throughout the store
• Manage store employees effectively and professionally, fostering a respectful work environment
• Develop and maintain a fully staffed store with well-trained team members
• Effectively train all new hires and provide ongoing development opportunities
• Observe and evaluate employee job performance against critical goals
• Delegate tasks effectively and recognize team achievements in a timely manner

Operations & Business Management

• Oversee overall management of store business operations
• Build and post team schedules that accurately accommodate store operational needs while maintaining high-level customer service and justified payroll levels
• Manage store inventory and coordinate delivery functions with various vendors
• Monitor and analyze business processes and results to profitably achieve store goals
• Maintain profitability of the store through cost-effective management practices
• Manage invoices and paperwork with timely submission
• Perform price checks on a monthly basis
• Complete all shift and daily paperwork properly

Customer Service & Store Environment

• Troubleshoot immediate problems with sales associates, assistant managers and customers
• Maintain a clean, friendly and welcoming environment for employees and customers
• Connect with the community to establish positive relationships and drive store success
• Protect company assets and reputation through adherence to policies and procedures

Compliance & Documentation

• Comply with company programs, policies and procedures as well as regulatory requirements
• Report all concerns and incidents with formal documentation to the store supervisor
• Maintain appropriate working relationships with other associates and supervisors
• Assume responsibility for special programs or assignments as needed

Qualifications
Required Experience

• Previous management or supervisory experience required
• Experience in retail or convenience store operations is helpful

Essential Skills

• Strong leadership and team-building skills
• Proficient in cash handling procedures and daily
• Basic computer skills; specific experience with POS systems helpful
• Excellent interpersonal and communication skills
• Ability to communicate effectively to both large and small groups of employees
• Strong analytical and problem-solving abilities
• Self-motivated, dependable and able to work effectively in a fast-paced environment
• Demonstrated understanding and commitment to customer service excellence
• Ethical, honest, trustworthy and respectful in all interactions

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to stand for up to 12 hours
• Ability to work in varying temperature environments (cold/hot)

Certifications

• Successful completion of certification testing as needed

Work Schedule

This is a full-time salaried position. The standard work week is Monday through Friday, opening shift. Managers must be available and responsive to their team's needs.

• Minimum of 45 hours per week
• Availability for additional hours as needed to address emergencies or operational needs
• Ability to cover shifts as directed by the store supervisor
• Must be reachable when needed by team members

What We're Looking For

The ideal candidate will create a positive store culture by treating employees fairly and with respect. We value leaders who are self-motivated, dependable, and capable of maintaining 100% total customer focus while effectively managing all aspects of store operations in a dynamic, fast-paced environment.

Compensation

Salary commensurate with experience.

Brew Oil LLC is an equal opportunity employer.