Customer Experience Concierge / Inside Sales -US Based Remote

**Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nation's leading and most integrated provider of residential real estate services. Through our Customer Contact Center & Engagement team, we deliver high-quality, high-converting leads to real estate agents across our iconic brands: Better Homes and Gardens Real Estate, Century 21, Corcoran, Coldwell Banker, ERA, and Sotheby's International Realty. We've been named a Great Place to Work seven years in a row and recognized as one of the World's Most Ethical Companies for 14 consecutive years. We're proud of our culture-and we're looking for people who want to grow with us. **This role requires four weekdays form 12-9 ET plus Saturdays from 9-6 ET.** **Summary:** Are you driven by results, energized by sales goals, and motivated by a total compensation package that grows with your success? If you're a tech-savvy communicator who thrives in a fast-paced, performance-based, inside-sales environment and is ready to grow beyond the status quo, we want to hear from you. **Responsibilities:** - Manage a dynamic caseload of 375-600 clients with precision and care - Convert leads into sales by building trust, solving problems, and staying engaged throughout the transaction lifecycle - Educate customers on program benefits and reward eligibility - Act as a strategic liaison between customers and real estate agents - Handle a high volume of calls, emails, and texts with professionalism and urgency - Drive cross-selling opportunities for ancillary services - Meet and exceed performance metrics for enrollments, referrals, closings, and satisfaction - Use a modern tech stack to manage workflows, communications, and reporting - Proactively follow-up with customers at key milestones to ensure a seamless experience - Handle escalations with confidence and empathy **What We're Looking For:** - Experience in a sales-driven environment and motivated by performance-based compensation - Tech-savvy and comfortable navigating multiple digital platforms - Able to communicate with clarity, empathy, and confidence-both verbally and in writing - Take ownership of work and committed to delivering results - Energy and professionalism in every customer interaction **Requirements:** - 2-3 years of business experience preferred Experience in customer service, sales, inside sales or call centers strongly preferred - Real estate knowledge or experience is a plus - Bilingual (English/Spanish) is a strong advantage - Strong organizational and multitasking skills - Consistent, reliable attendance and punctuality **Why Join Us?** + 100% remote role with nationwide flexibility + Competitive compensation structure - hourly + performance incentives + Opportunity to work with a modern tech stack and industry-leading brands + A culture that values growth, innovation, and excellence If you're ready to level up your career and be part of a high-performance team that rewards results, apply now. **Anywhere is proud to offer a comprehensive benefits package to our employees including:** + Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D + 401(k) savings plan with company match + Paid Time Off to Include Holidays , Vacation Time, and Sick Time + Paid Family & Paternity Leave + Life Insurance + Business Travel Accident Insurance + All employees receive access to LinkedIn Learning + Tuition reimbursement for approved programs + Employee Referral Program + Adoption Assistance Program + Employee Assistance Program + Health and Wellness Program and Incentives + Employee Discounts + Employee Resource Groups Our Leads Group is a dedicated organization within Anywhere focused on delivering high-quality, high-converting leads to Anywhere affiliated brokers and agents across Anywhere's six residential real estate brands. The Leads Group oversees numerous national real estate programs offering consumers a distinct value proposition when completing one of the largest financial transactions of their life by providing access to a top-tier affiliated agent from one of Anywhere's owned and franchise brands as well as, in some cases, a cash back or equal benefit upon a closed transaction where permitted. The Leads Group is committed to optimizing lead generation marketing, technology, and outcomes across Anywhere. Anywhere Real Estate Inc. (   **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate ( , Century 21® ( , Coldwell Banker® ( , Coldwell Banker Commercial® ( , Corcoran® ( , ERA® ( , and Sotheby's International Realty® ( , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report ( . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran