Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2018 and is a growing team of six focused on building a strong, professional, and growth-oriented environment. Before becoming a State Farm agent, I worked in corporate marketing and business development, which shaped my approach to leadership, strategy, and helping others succeed.

I’m also an avid supporter of youth sports and enjoy staying connected to the community through local activities and events.

For our team, we offer PTO, a 401(k), reimbursement for licensing costs, and a strong emphasis on work-life balance.

Our office culture is empowering and growth-focused. I believe in treating each team member like they’re running their own small business - providing guidance and support without micromanaging.

We’re looking for someone who is ambitious, hardworking, and operates with integrity, someone who wants to grow professionally and take ownership of their success.

ROLE DESCRIPTION:
Ben Zeitz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.