Platform Engineer

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About NetDocuments

At NetDocuments were shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents and more time solving complex problems serving clients and delivering meaningful outcomes. Thats why were building technology that helps organizations work smarter collaborate more effectively and unlock the full value of their institutional knowledge.

Our team is redefining whats possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industrys first and only legal context grapha breakthrough that gives legal professionals and AI a richer understanding of how matters documents people and knowledge connect across an organization while respecting enterprise-grade security governance permissions and ethical walls.

Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative inclusive and high-performing culture where curiosity is encouraged diverse perspectives are valued and employees are empowered to make a meaningful impact. Whether youre building products serving customers or supporting the business your work helps shape the future of one of the worlds most trusted legal technology platforms.

That commitment to our employees and customers has earned us recognition as one of the nations top workplaces including:

• Four consecutive appearances on the Inc. 5000 list of Americas Fastest-Growing Private Companies
• Five-time Top Workplace USA winner
• Five-time Salt Lake Tribune Top Workplace
• Multiple Top Workplaces Culture Excellence awards recognizing innovation employee appreciation work-life flexibility and compensation & benefits

If youre excited to solve meaningful challenges work alongside talented colleagues and help define the next generation of legal technology wed love to meet you.

Your opportunity for impact:

In this role your primary impact comes from designing driving and operating our internal AI infrastructure. This includes managing our AI Gateway MCP servers agentic workflows and the supporting cloud services that let NetDocuments teams safely adopt AI in their day-to-day work.

What your contributions will be:

Youll operate the AI gateway that fronts internal large language model traffic including identity integration with Microsoft Entra ID API key management and the availability latency and capacity of the service. Youll build and maintain the MCP servers and agentic workflows that connect internal systems and data to AI tools establishing the patterns and guardrails that keep them secure as they move from prototype to production.

Youll partner with our Corporate AI strategy team to get new AI use cases reviewed approved and provisioned coordinating with Security Compliance and Legal along the way. When something breaks youre the first responder and youll maintain the runbooks and cross-training that keep that response from depending on any one person. You also own the reporting arm of the platform and youll document it well enough that it doesnt live only in your head.

Required experience and education:

• 4-5 years running a cloud production service that other teams depend on including on-call ownership (AWS or Azure)
• Experience with authentication and access management (OIDC OAuth SAML or similar)
• Backend engineering in Python or Go with infrastructure as code and containerized deployment
• Hands-on experience with AI tooling or agentic systems such as MCP servers or AI agents
• Familiarity with observability practices like metrics logging and tracing
• Strong documentation and cross-team communication skills
• Bachelors degree in Computer Science Engineering or a related field or equivalent practical experience

Ideally you will have :

• Experience with an API gateway this space is still new so general familiarity matters more than depth with any specific product
• Microsoft Entra ID specifically as it is our identity provider
• Large language model API behavior including token accounting streaming and context limits
• Data loss prevention or data classification on a request path
• SOC 2 ISO 27001 or FedRAMP environments
• SQL or Snowflake

What Youll Love About NetDocuments

• The People!
• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10paid holidays
• Monthly contributions forlife activities &wellness
• Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $110000 - $120000

The posted cash compensation for this positionincludesontarget earnings basesalaryandvariableif applicable. Some roles may qualify for overtime pay. Individual compensation packages aredeterminedbased onvarious factorsspecific to each candidate such as career level skills experience geographic location qualifications and other job-related considerations

#LI-ONSITE

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs job requirements individual qualifications without regard to race color religion sex (including pregnancy) national origin age physical and mental disability marital status sexual orientation gender identity and/or expression military and veteran status or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success and we are committed to providing a work environment free of discrimination and harassment.

Required Experience:

IC