Room Service Associate

Careers With PurposeSanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.Facility: Sanford Med Ctr FargoLocation: Fargo, NDAddress: 5225 23rd Ave S, Fargo, ND 58104, USAShift: 8 Hours - Day ShiftsJob Schedule: Part timeWeekly Hours: 23.00Salary Range: $15.00 - $23.00Department DetailsCandidate will be required to work a minimum of 46 hours every two weeks including every other weekend and holiday. Weekday shifts vary and shift time is 7am-330pm. This position qualifies for PTO and health benefits.Job SummaryPerforms a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients' ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines. Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.QualificationsDirect customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred. On-the-job training provided.Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. Sanford Health