International Shipping Coordinator

Job Description

Job Description

We are looking for an International Shipping Coordinator to support global order fulfillment for a retail organization in Manhattan Beach, California. This contract opportunity with potential for a permanent role is ideal for someone who can oversee export documentation, coordinate shipment activity across multiple international sources, and help keep orders moving accurately and on schedule. The person in this role will work closely with internal teams and external partners to manage invoicing, shipment records, and payment-related documentation while maintaining strong attention to detail throughout the process.

Responsibilities:
• Manage international shipment administration from origin through final documentation, ensuring orders are processed accurately and within required timelines.
• Review commercial invoices, packing details, and related export paperwork to confirm consistency of product information, quantities, and pricing across internal records.
• Partner with finance teams to investigate and resolve billing or price variances before invoices are finalized for shipment processing.
• Coordinate with factories, vendors, distribution points, and global colleagues to address missing documents, clarify shipment details, and keep orders moving without delay.
• Prepare and issue shipping paperwork such as commercial invoices, packing lists, certificates of origin, transportation instructions, and other export-related documents as needed.
• Process order releases, shipment records, and pick ticket activity in internal systems while supporting accurate reporting for international accounts.
• Communicate with customer service, customs, retail, distribution, and logistics partners to resolve order download issues, shipment discrepancies, and documentation concerns.
• Track shipment progress and confirm cargo receipts, required signatures, and dated records are completed in accordance with operational deadlines.
• Submit payment presentation documents to financial institutions or customers to support timely collection under letters of credit, documentary collections, wire transfers, or similar arrangements.
• Maintain organized records and filing for international shipment activity, ensuring documentation is complete, accessible, and audit-ready.• Experience coordinating international shipping, export documentation, or logistics operations in a retail or product-based environment.
• Working knowledge of shipping documents, commercial invoicing, packing lists, certificates of origin, and payment-related export paperwork.
• Ability to identify and resolve discrepancies involving pricing, order details, quantities, and shipment records with a high level of accuracy.
• Strong coordination skills with the ability to work across finance, customer service, customs, distribution, and external logistics partners.
• Comfortable managing multiple shipments and priorities while meeting time-sensitive deadlines.
• Proficiency with logistics, order management, or invoicing systems and standard business software tools.
• Clear written and verbal communication skills for working with international vendors, carriers, forwarders, and internal stakeholders.
• Strong organizational skills and attention to detail in maintaining shipment files, compliance documents, and status tracking.