Sales Assistant

Job Description

Job Description

RNL Homes is a proud local homebuilder dedicated to excellence in every detail of our homes. As a thriving company, we are united by a shared vision: “Do every single ordinary thing in an extraordinary manner.”

We prioritize open communication to support our team's career aspirations while fostering a workplace culture defined by versatility, innovation, and industry-leading standards. Guided by our core values—integrity, client-focused commitment, and continuous improvement—we aim to inspire positive change within our company and the local community. We’d be thrilled to have you join our team!

Sales Assistant Job Description:

We're seeking someone who wakes up each morning with boundless enthusiasm to deliver a world-class home-buying experience to families searching for their perfect home. The Model Home Host is responsible for creating a welcoming and professional environment for visitors, showcasing model and inventory homes, and supporting the sales team with administrative tasks.

Responsibilities: 

• Warmly welcome guests, creating a positive and professional first impression while ensuring they feel comfortable and appreciated. Providing them with relevant marketing materials and ensuring a positive experience. 
• Support the visitor registration process to maintain accurate records. 
• Showcase the benefits and features of the model and inventory homes to potential buyers.
• Manage incoming phone calls, record detailed messages, and promptly routing inquiries to the appropriate team members.  
• Maintain professionalism in both appearance and conduct, exemplifying the RNL’s high standards.  
• Document guest feedback meticulously and communicate it to the sales team. This includes documenting all interactions and registering each guest. 
• Showcase the benefits and features of the model and inventory homes to potential buyers.
• Ensure the model home is well-maintained daily, overseeing its opening and closing procedures.
• Provide administrative support to the Sales Team as needed.
• Occasionally handle urgent projects under tight deadlines, demonstrating adaptability and efficiency.

Qualifications & prerequisites for success

• Outstanding interpersonal skills, with the ability to effectively connect with prospective buyers across diverse interest levels and personality types.
• Strong oral and written communication abilities.
• Excellent telephone communication skills.
• Always maintains a professional demeanor.
• Proven closing abilities, including securing appointments and commitments.
• A collaborative team player with experience working in cross-functional teams
• Highly organized, detail-oriented, and adaptable, with the ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced, high-volume environment with frequent interruptions. 
• Self-driven and highly capable of working autonomously.
• Limited travel involved; candidates must own or lease a vehicle and maintain a valid driver’s license with insurance coverage. 
• Proficient computer skills, including expertise with Microsoft Office applications such as Outlook, Word, and Excel.
• Capable of uploading photos, editing and managing data, and performing various web-based tasks.