Automotive Sales Representative

Sales RepresentativeL0400 Suburban Chrysler Dodge Jeep Ram of Ann ArborSuburban CDJR of Ann ArborPay: To Be discussed during in-person interviewsSchedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.What You'll DoGreet customers in a prompt, friendly and professional manner.Provide professional product presentations to all customers.Offer and accompany customers on vehicle demonstration ride(s).Develop and prospect new business continuously.Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.Schedule customer appointments daily.Assist customer during write up process ensuring it is a non-confrontational experience.Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.Attend and actively participate in daily sales and training meetingsPractice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.Maintain appearance and cleanliness of vehicle lot and showroom.Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.Upon sale, introduce customer to Service department following Sales 2 Service process.Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.Train assigned salesperson for 60 days daily on your store's sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.Communicate regularly with program coordinator and submit monthly meeting and activity information. Attend mentor trainings as necessary.Assist trainee to meet performance expectations as laid out in their job description.What You'll BringTyping – ability to type efficiently to enter accurate information into tracking systemMathematics – ability to solve basic math calculations.Acceptable driving record and a valid driver's license in your state of residenceWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.