ROUTE DRIVER

Job Description

Job Description

JOB TITLE: Route Driver 

EMPLOYER: Hi-Line Refreshment Services, Flagstaff AZ

DEPARTMENT: Delivery & Sales

REPORTS TO: Flagstaff Operations Manager

EFFECTIVE DATE: Upon Hire

POSITION: Full-Time, Hourly, starting pay $20/hr

SUMMARY:

This position is responsible for providing Hi-Line Refreshment customers with a wide variety of high-quality coffee, snacks, food and beverage products for micro-markets, vending machines and pantries at businesses and institutions across Northern Arizona. Route Drivers handle product replenishment and inventory management with state-of-the-art technology while providing best in class customer service. This position accepts DOT and non-DOT applicants.

SCHEDULE:

• This job is Monday-Friday, 6am-until work is completed. Weekends as needed (for emergencies).

• Flexible to accommodate an 8-10hr workday.

DUTIES AND RESPONSIBILITIES: 

• Operates company vehicle with safety in mind and follows all laws of the state of Arizona
• Acquires and maintains a necessary DOT required certification (Medical Card) required to operate vehicle and possess a valid AZ Driver’s License.
• Communicates any issues or concerns during the day, along with any service issues to Hi-Line management.
• Follows all company policies and directions by Hi-Line management.
• Must be able to lift product weighing as much as 55bs repeatedly during an 8–10-hour work period.
• Hours of Operations are Monday-Friday. Start time is 6am until all tasks are completed.
• Reviews and completes an efficient delivery route for the day.
• Loads delivery vehicle with product scheduled for delivery.
• Delivers product to correct addresses, obtaining signatures and proof of receipt when necessary.
• Picks up product along the scheduled route, including items to be returned, company orders, and other items as requested.
• Maintains basic records of truck mileage and deliveries made.
• Ensures that delivery vehicle receives basic service according to maintenance schedule; reports larger service needs and mechanical issues to supervisor.
• Assists in general warehouse duties when delivery route is completed.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• High school education or equivalent (GED); or up to one-month related experience or training; or equivalent combination of education and experience.
• Certificates, licenses and registrations required: 
• Valid driver’s license and clean driving record.
• Medical card.
• Computer skills: Order Processing Systems; Word Processing Software (Word); Electronic Mail Software (Outlook)
• Other skills required: 

• Ability to drive safely.
• Ability to use navigation tools such as onboard GPS, smartphone apps, and/or web-based or physical maps.

• Ability to execute delivery routes.

• Ability to maintain basic logs and records.
• Ability to carry out a series of instructions without constant supervision.
• Able to remain professional and courteous at all times.

COMPETENCIES:

• Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work when scheduled; Communicates with proper management to ensure all work responsibilities are covered when absent.
• Dependability- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Diversity- Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Supports a diverse workforce.
• Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Initiative- Volunteers readily; Seeks increased responsibilities; Takes independent actions; Asks for and offers help when needed.
• Interpersonal Skills- Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas
• Judgement- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence
• Oral Communication- Speaks clearly; Listens and gets clarification
• Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.